Jane Cookson

• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Cleaned work areas and equipment to maintain faultless hygiene standards.

Supporting People with mental heath issues and other needs to improve their life and wellbeing through Horticulture.

• Coordinated with healthcare professionals for comprehensive client care.
• Facilitated recreational activities for enhanced emotional well-being.
• Carried out administrative tasks, ensuring smooth running of operations on the floor.
• Assisted with medication administration, improving overall health management.
• Provided end-of-life care with compassion and empathy to ease the transitioning process for dying residents and their families.
• Encouraged social interactions amongst residents for an improved community environment.
• Regularly updated records, ensuring accurate documentation regarding each resident's condition and progress.
• Maintained a clean and safe living space through regular cleaning duties.
• Physically assisted residents around the facility with mobility issues promoting independence where possible.
• Helped individuals manage personal hygiene tasks; this led to better self-esteem among residents.
• Enhanced residents' quality of life by providing emotional and physical support.
• Monitored behavioural changes to ensure optimal mental health.
• Provided assistance for daily activities to improve clients' lifestyles.
• Utilised crisis intervention techniques during challenging situations to maintain peace and order within the residential facility.
• Partnered closely with multi-disciplinary teams, improved overall standard of care provided.
• Developed care plans, resulting in personalised patient care.
• Ensured compliance with safety standards, resulting in a secure environment for all residents.
• Provided companionship during leisure time, ensured that no resident felt isolated or neglected.
• Prepared meals according to dietary requirements, maintaining optimal health levels for each resident.
• Improved communication with relatives about resident progress via regular updates.
• Formed trusting relationships with children, working flexibly to adapt to changing and challenging individual needs.
• Maintained compliance with all regulatory and safeguarding procedures.
• Drafted reports detailing progress, challenges and recommended interventions.
• Upheld quality standards, with specific focus on confidentiality and data protection.
• Encouraged community engagement with scheduled activities and access to recreational resources.

• Supervised staff training programmes with focus on skill enhancement.
• Coordinated large scale projects with successful outcomes.
• Identified and capitalised on growth opportunities in the market.
• Enhanced productivity through innovative management techniques.
• Fostered a positive work environment, increased employee morale.
• Oversaw financial planning, ensured fiscal stability of the organisation.
• Championed change initiatives within the organisation for streamlined operations.
• Implemented operational changes for improved efficiency.