Jane Childs
Telford,Shropshire
Summary
Highly skilled professional with exceptional organisational capability and a strong understanding of audit readiness, standards, awarding organisations, and ESFA guidelines. Demonstrates expertise in managing time effectively while adhering to targets. Proven ability to adapt during organisational changes, build and support effective teams, and provide mentorship. Knowledgeable in the UCAS application process with a solid foundation in field expertise and professional qualifications. Composed under high-pressure situations with excellent verbal and written communication skills.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Head of Curriculum and Quality Support - Business
Mindful Education
London , City of London
01.2021 - 02.2025
- Main point of contact for partner management and delivery teams to support course launches and delivery of accredited Management, Business Administration and Human Resources part time and apprenticeships across level 3 and 5 programmes.
- Support growth of Management, Human Resources and Business Administration qualifications/apprenticeships delivered in partnership with colleges and training providers.
- Attend internal and external progress updates and team meetings to agree operational needs as well as sharing best practice.
- Support curriculum teams with continuous improvement, innovation and setting up courses.
- Provide efficient staff training to ensure best practices are met in accordance to QA processes, policies, standards, awarding body and employer requirements.
- Plan and deliver implementation sessions to new partners to appoint teams, steering group members, plan kick off meetings to ensuring understanding of the process and accountability for various actions.
- Monitor intervention points using analytics to track learners progress and achievement.
- Bi-monthly progress review meetings with curriculum teams to break down problems, evaluate solutions to select best decisions.
- Use IT skills and other software tools to create documents to support clear communications.
- Apply constructive feedback to curriculum teams to increase motivation, confidence and success in driving a positive workforce.
- Deliver exceptional customer service by proactively listening to concerns and answering questions.
- Oversee daily operations to achieve high productivity.
- Keep abreast of awarding organisations and IfATE development and updates by attending relevant events and webinars.
- Regular contact with tutors, curriculum leads to update on changes to qualifications/ apprenticeships, offering support/training and responding to queries.
- Articulate how Mindful Education solutions map to the published qualification handbooks for learning outcomes and assessment criteria, as well the relevant apprenticeship standards.
- Conduct learner inductions, set them up onto the learning platform and support when raising an issue.
- Draft, discuss and agree delivery models with curriculum teams.
Programme Manager, Tutor assessor
Creative Sport and Leisure
Basildon, Essex
09.2016 - 10.2020
- Deliver and assess apprenticeship in L3 Team Leader, L5 Operations or Departmental Manager/ Leadership and Management, BTEC L2 and L3 Extended Diploma in Sports, Gym/PT, Leisure Team Member and Community Sport and Health Officer
- Conduct Quality Assurance inline with IfATE guidance/standards and awarding organisations.
- Delivery of Traineeships and Employability Skills Engagement
- Plan and conducted EPA
- Delivered observations within the workplace/staff observations
- Managed small teams
- Followed and adhered to company principles, procedures and standards
- Supported companies with registering with UCAS to become a centre to support learners with their application
- Supported learners with their UCAS application
- Kept up to date with Ofsted, Ofqual and awarding organisation guidelines
- Carried out 12-week reviews
- Student tracking
- Followed company safeguarding and well-being procedures
Sports Lecturer and Course Team Leader
Telford College of Arts and Technology
Telford, Telford and Wrekin
09.2006 - 09.2016
- Advised students on academic progress to ensure positive results.
- Conducted research, contributed to the knowledge base in the field.
- Reviewed and revised curriculum regularly, maintained course relevance in an evolving society.
- Collaborated with other lecturers to share best practices in teaching methodologies.
- Participated actively in faculty training programmes to enhance teaching skills.
- Coordinated with colleagues to design interdisciplinary courses.
- Managed administrative tasks related to coursework, streamlined evaluation process.
- Mentored students during their final year project, ensured successful completion.
- Served as personal tutor for struggling students, increased pass rates.
- Enhanced learning outcomes with engaging lesson plans.
- Implemented innovative teaching methods, improved student engagement rates.
- Fostered a stimulating learning environment through open discussions.
- Provided feedback on student work, improved academic performance.
- Lectured on complex subjects for better student understanding.
- Ensured up-to-date subject knowledge with continuous professional development.
- Designed exams, assessments and course content, including lecture material and writing assignments.
- Engaged, motivated and inspired students to develop thirst for knowledge.
- Delivered lectures across [Number] subjects.
- Offered academic and pastoral support to students requiring additional help.
- Varied teaching strategies, catering to educational needs of young adults and mature students.
- Tutored students needing extra assistance in group and one-to-one sessions, increasing attainment in line with predicted grades.
- Administered examinations, assessed results and issued fair grades.
- Followed safeguarding principles to maximise student health and wellbeing.
- Developed and improved courses to better serve students' needs and meet standards.
Freelance Fitness Instructor and Personal Trainer
Self Employed
Telford, Shropshire
09.2004 - 01.2019
- Planned and delivered exercise and nutrition plans for clients
- Delivered a variety of fitness classes
- Welcomed new and returning clients, cultivating inclusive space.
- Offered exercise variations to support participants with injuries and specialist needs.
- Planned fun exercise classes for varying ages, abilities and fitness levels.
- Administered first aid, reporting incidents and near misses when required.
- Adapted training methods to suit individual fitness levels or health concerns, making exercise accessible to all participants.
- Ensured safety during workouts by demonstrating proper techniques.
- Promoted a culture of inclusivity within the gym facilitating better social interactions between members.
- Provided expert guidance for improved health and wellness.
- Introduced new exercises to keep workouts fresh and exciting for regular attendees.
- Fostered a community spirit within the gym through fun, interactive group sessions.
- Enabled a more active lifestyle for clients through engaging aerobic classes.
- Facilitated injury prevention via instruction on safe exercise practices.
- Created a positive environment with energetic, upbeat classes.
- Promoted healthier lifestyles with advice on nutrition, weight control and lifestyle issues.
- Enhanced strength and flexibility for clients through tailored workout routines.
- Increased class attendance via inventive session planning that catered to various skill levels simultaneously.
- Conducted thorough fitness assessments to monitor progress.
- Provided new-member inductions, providing a welcoming facilities tour, advice on fitness timetables and overall customer support.
- Provided 1:1 personal fitness training and regular goal-setting to help clients achieve fitness goals.
- Maintained superb fitness facilities to ensure optimal performance of clients.
Education
Professional Graduate Certificate - Education
Glyndwr University
Wrexham 10.2007 - 10.2010
Level 5 Certificate - Management and Leadership
CMI
Telford, Telford and Wrekin 09.2014 - 10.2015
Level 3 - Assessing Candidates Using a Range of Methods
EDI
Telford, Telford and Wrekin 01.2008 - 09.2008
Level 3 - Personal Training
CYQ
Telford, Telford and Wrekin 09.2007 - 08.2008
Level 3 - Exercise Referral for Clients with Specific Controlled Conditions
CYQ
Shropshire 10.2010 - 08.2011
Skills
- Exceptional organisational capability
- Manage own time and diary effectively
- Adhere to targets, funding changes or opportunity and general finance management
- Manage problem-solving
- Adaptability in Organisational Transitions
- Effective Team Building and Mentorship
- Audit readiness Standards knowledge, Awarding Organisations and ESFA understanding
- UCAS Application Process Knowledge
- Field Expertise and Professional Qualification
- Effective verbal and written communication
- Composure in High-Pressure Situations
Custom
Available upon request.
References
References available upon request.
Timeline
Head of Curriculum and Quality Support - Business
Mindful Education
01.2021 - 02.2025
Programme Manager, Tutor assessor
Creative Sport and Leisure
09.2016 - 10.2020
Level 5 Certificate - Management and Leadership
CMI
09.2014 - 10.2015
Level 3 - Exercise Referral for Clients with Specific Controlled Conditions
CYQ
10.2010 - 08.2011
Level 3 - Assessing Candidates Using a Range of Methods
EDI
01.2008 - 09.2008
Professional Graduate Certificate - Education
Glyndwr University
10.2007 - 10.2010
Level 3 - Personal Training
CYQ
09.2007 - 08.2008
Sports Lecturer and Course Team Leader
Telford College of Arts and Technology
09.2006 - 09.2016
Freelance Fitness Instructor and Personal Trainer
Self Employed
09.2004 - 01.2019
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