Jane Chadwick
Torquay,Devon
Overview
23
23
years of professional experience
1
1
year of post-secondary education
Work history
Healthcare assistant
Riverside surgery
Newton Abbot, Devon
10.2020 - Current
- Labelled vacutainer tubes with patient name, date and collection time.
- Stocked phlebotomy trolley or carrier with appropriate supplies.
- Spoke with patients to gather information for lab records.
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Replenished stock to maintain availability.
- Labelled drugs and chemicals for accurate stock management.
- INRs
- Manual BPs
- Assisting in gynae clinics /minor surgery
- Healthy heart and nhs checks
- Flu vac
- Maintained patient sample integrity through correct handling and storage.
- ECG's
- Soothed patient anxieties by explaining details of procedures.
- Chaperone
Receptionist and phlebotomist
Devon Square Surgery
Newton Aboot, Devon
12.2015 - 09.2020
- Assessed donor vein suitability for cannulation and escalated critical challenges to superior.
- Communicated with physicians and associates to facilitate daily workflows.
- Determined donor eligibility using medical screenings and medical history interviews.
- Cleaned and prepped collection stations between appointments to reduce patient wait times.
- Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
- Practised in accordance with internal guidelines, SOPs and clinical study protocols to mitigate risks.
- Organised daily work based on collection priority.
- Performed bleeding time tests and entered results into patient charts.
- Delivered compassionate care and education to reduce patient fear and anxiety.
- Prepared collected samples for transport to laboratory within strict timelines.
- Stocked phlebotomy trolley or carrier with appropriate supplies.
- Spoke with patients to gather information for lab records.
- Maintained patient sample integrity through correct handling and storage.
- Labelled vacutainer tubes with patient name, date and collection time.
- Replenished stock to maintain availability.
- Set up areas and equipment to help keep appointments running to schedule.
Receptionist
chiropractor
Newton abbot , Devon
11.2010 - 11.2015
- Delivered front of house duties with warm and professional manner.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Reduced waiting times through effective time and resource management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Provided clerical support to company employees, including copying, faxing and file management.
- Represented company and promoted brand with exceptional service and presentation.
- Oversaw office supply orders and replenished stock for staff use.
- Wrote professional letters, memos and emails for internal and external business communication.
- Kept reception area clean and organised to uphold professional office reputation.
- Assisted visitors with completing and submitting [Type] paperwork.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Handled office petty cash and maintained flawless records.
- Offered knowledgeable, friendly support to in-office guests.
- Maintained reception area stock of important forms and brochures.
- Monitored building security, updated logs and issued visitor badges.
- Set up office spaces, equipment and support services for client and team meetings.
Teaching assistant in primary school
Devon County Council
Kingsteignton, Devon
01.2001 - 11.2010
- Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
- Created and distributed instructional materials for group and one-on-one use.
- Prepared visual aids, equipment and classroom displays for daily lessons.
- Minimised distraction by creating and maintaining clean, safe and organised classroom.
- Created positive, engaging learning environments to improve student experiences.
- Supervised pupils during lunchtimes and educational visits.
- Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
- Acted as superb role model, consistently promoting school mission and values.
- Managed pupil behaviour to cultivate focused and productive classes.
- Observed pupils closely in classroom environment to foster engagement.
- Maximised class teacher productivity by preparing work and activities in advance of lessons.
- Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
- Offered support to special needs students, guaranteeing safety and access to equitable learning.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Prepared necessary equipment and technology ahead of class.
- Encouraged students to work together to complete projects and solve problems.
Education
Diploma of Higher Education - Catering college
pool college
Cornwall 09.1985 - 07.1986
Timeline
Healthcare assistant
Riverside surgery
10.2020 - Current
Receptionist and phlebotomist
Devon Square Surgery
12.2015 - 09.2020
Receptionist
chiropractor
11.2010 - 11.2015
Teaching assistant in primary school
Devon County Council
01.2001 - 11.2010
Diploma of Higher Education - Catering college
pool college
09.1985 - 07.1986