Overview
Work history
Education
Timeline
Generic

Jane Chadwick

Torquay,Devon

Overview

23
23
years of professional experience
1
1
year of post-secondary education

Work history

Healthcare assistant

Riverside surgery
Newton Abbot, Devon
10.2020 - Current
  • Labelled vacutainer tubes with patient name, date and collection time.
  • Stocked phlebotomy trolley or carrier with appropriate supplies.
  • Spoke with patients to gather information for lab records.
  • Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
  • Replenished stock to maintain availability.
  • Labelled drugs and chemicals for accurate stock management.
  • INRs
  • Manual BPs
  • Assisting in gynae clinics /minor surgery
  • Healthy heart and nhs checks
  • Flu vac
  • Maintained patient sample integrity through correct handling and storage.
  • ECG's
  • Soothed patient anxieties by explaining details of procedures.
  • Chaperone

Receptionist and phlebotomist

Devon Square Surgery
Newton Aboot, Devon
12.2015 - 09.2020
  • Assessed donor vein suitability for cannulation and escalated critical challenges to superior.
  • Communicated with physicians and associates to facilitate daily workflows.
  • Determined donor eligibility using medical screenings and medical history interviews.
  • Cleaned and prepped collection stations between appointments to reduce patient wait times.
  • Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
  • Practised in accordance with internal guidelines, SOPs and clinical study protocols to mitigate risks.
  • Organised daily work based on collection priority.
  • Performed bleeding time tests and entered results into patient charts.
  • Delivered compassionate care and education to reduce patient fear and anxiety.
  • Prepared collected samples for transport to laboratory within strict timelines.
  • Stocked phlebotomy trolley or carrier with appropriate supplies.
  • Spoke with patients to gather information for lab records.
  • Maintained patient sample integrity through correct handling and storage.
  • Labelled vacutainer tubes with patient name, date and collection time.
  • Replenished stock to maintain availability.
  • Set up areas and equipment to help keep appointments running to schedule.

Receptionist

chiropractor
Newton abbot , Devon
11.2010 - 11.2015
  • Delivered front of house duties with warm and professional manner.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Reduced waiting times through effective time and resource management.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Represented company and promoted brand with exceptional service and presentation.
  • Oversaw office supply orders and replenished stock for staff use.
  • Wrote professional letters, memos and emails for internal and external business communication.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Assisted visitors with completing and submitting [Type] paperwork.
  • Managed high volume of incoming calls from multi-line telephone system and documented messages.
  • Handled office petty cash and maintained flawless records.
  • Offered knowledgeable, friendly support to in-office guests.
  • Maintained reception area stock of important forms and brochures.
  • Monitored building security, updated logs and issued visitor badges.
  • Set up office spaces, equipment and support services for client and team meetings.

Teaching assistant in primary school

Devon County Council
Kingsteignton, Devon
01.2001 - 11.2010
  • Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
  • Created and distributed instructional materials for group and one-on-one use.
  • Prepared visual aids, equipment and classroom displays for daily lessons.
  • Minimised distraction by creating and maintaining clean, safe and organised classroom.
  • Created positive, engaging learning environments to improve student experiences.
  • Supervised pupils during lunchtimes and educational visits.
  • Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
  • Acted as superb role model, consistently promoting school mission and values.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Observed pupils closely in classroom environment to foster engagement.
  • Maximised class teacher productivity by preparing work and activities in advance of lessons.
  • Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
  • Offered support to special needs students, guaranteeing safety and access to equitable learning.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.
  • Prepared necessary equipment and technology ahead of class.
  • Encouraged students to work together to complete projects and solve problems.

Education

Diploma of Higher Education - Catering college

pool college
Cornwall
09.1985 - 07.1986

Timeline

Healthcare assistant

Riverside surgery
10.2020 - Current

Receptionist and phlebotomist

Devon Square Surgery
12.2015 - 09.2020

Receptionist

chiropractor
11.2010 - 11.2015

Teaching assistant in primary school

Devon County Council
01.2001 - 11.2010

Diploma of Higher Education - Catering college

pool college
09.1985 - 07.1986
Jane Chadwick