CARE SUPPORT-FAMILY/INFORMAL EXPERIENCE
- Provided regular night and weekend care to elderly family members during protracted illness.
- Supported hospital discharge transitions, helping individuals settle safely at home.
- Assisted with medication prompting, organisation and safe routines, ensuring appropriate documentation and adherence to guidance.
- Monitored well-being overnight and escalated concerns appropriately.
- Maintained dignity, reassurance and calm during vulnerable periods.
- Demonstrated understanding of long-term conditions and fluctuating needs.
- Communicated clearly and respectfully with healthcare professionals and family members.
- Supported patient advocacy and continuity of care.
- Experience supporting care delivered under Personal Health Budget.
- Familiarity with Continuing Healthcare processes and documentation.
