Jander Melo
Sales Assistant
London
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Creative employee, with a considerable amount of attention to small details and changes. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
Fast-Food Crew Member
McDonald's
London
08.2022 - Current
- Managed order taking, processing payments and order packing for drive-through orders.
- Used special upselling techniques to increase customer order value, such as adding additional sauces and increasing order size.
- Considered factors during food preparation, including presentation, portion control and special requests.
Retail Sales Associate
Timberland
London
11.2016 - Current
- Meet, greet and assist customers, tailoring service and sales style to boost KPI's
- Completion of online training through all products and to enhance customer service skills.
Warehouse Operative
Evri
Hemel Hampstead
06.2022 - 07.2022
- Scanned items accordingly and properly separate them
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Fast-Food Crew Member
McDonald's
London
09.2021 - 11.2021
- Keeping health and safety knowledge up to date
- Assisting kitchen and front counter staff into completing orders
- Operated fast food preparation tools to prepare items to specifications.
Stockroom Assistant
Ralph Lauren
London
05.2018 - 10.2018
- Prioritised and effectively managed time to ensure all stock duties were completed in a timely manner.
- Maximised stock levels on the sales floor, consistently maintaining logical order in the stockroom to ensure efficient replenishment.
- Maintained and cleaned stockroom to ensure easy, safe access for team members.
- Scanned with RFID devices and processed delivery packages in both correct size and style order.
Supervisor
Timberland
London
01.2017 - 11.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
- Conducted routine inspections to check quality and compliance with established specifications.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
- Identified individual employee's unique work styles and adapted management methods.
Office Assistant
Nova Business School
Lisbon, Lisbon
2015 - 2015
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Developed presentations and generated reports to facilitate office operations.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Verified accuracy of business records by consistently updating customer information.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Streamlined document processing to improve traceability.
- Executed record filing system to improve document organization and management.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
Higher National Diploma - Technical and Vocational Training Course of Accounting
Miguel Torga School Grouping
LisbonSkills
Cashing upFood preparingMoney handlingCustomer- and service-orientedTime managementDelivery operationsEfficient and proactive
Crew safety
Member assistance
Leading crews
Member relationship management
Sales expertise
Product promotions
Store opening and closing
Point of sale operation
Cash Handling
Sales trends
Organization
Product and service sales
Microsoft applications proficiency
Cash register operation
Teamwork and Collaboration
Critical Thinking
Maintenance and Repair
Problem-Solving
Organization and Time Management
Self-Motivated
Decision-Making
Languages
Portuguese
First Language
English
Proficient
C2
Software
Microsoft Powerpoint
Certification
IELTS
Interests
Philosophy
Customer Service
Marketing
Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
True accomplishment you will achieve, by the less excuses you make for your adversities.
J Melo
Timeline
Fast-Food Crew Member
McDonald's
08.2022 - Current
Warehouse Operative
Evri
06.2022 - 07.2022
Fast-Food Crew Member
McDonald's
09.2021 - 11.2021
Stockroom Assistant
Ralph Lauren
05.2018 - 10.2018
IELTS
09-2017
Supervisor
Timberland
01.2017 - 11.2017
Retail Sales Associate
Timberland
11.2016 - Current
Office Assistant
Nova Business School
2015 - 2015
Higher National Diploma - Technical and Vocational Training Course of Accounting
Miguel Torga School Grouping