Summary
Overview
Work History
Skills
Accomplishments
Interests
Learnings
Timeline
Hi, I’m

Janak Pandya

London

Summary

Results-driven Senior Client Partner with over 20 years of experience in managing strategic client accounts, driving sales growth, and delivering exceptional client satisfaction. Proven track record of exceeding revenue targets and successfully collaborating with senior customer executive stakeholders. Expertise in building and leading high-performance teams to achieve business objectives. Strong business acumen and strategic thinking with a focus on delivering value-added solutions to clients.

Overview

12
years of professional experience

Work History

Tata Consultancy Services
Helsinki

Client Partner
06.2019 - 03.2023

Job overview

  • Managed new strategic client account, generating annual revenues of 60+ million USD annually. It is the largest account of TCS in Finland and one of the marquee customers in the region
  • Fostered strong relationships with CIO, CTO, CDO, Business Heads and 10+ direct CxO reportees
  • Developed and executed account plans to achieve revenue targets along with the team, resulting in an average annual growth rate of 20+% over the past three years
  • Implemented the first TCS European Financial Services Private Cloud delivering IaaS along with MFaaS (Mainframe as a Service) with comprehensive Security & Regulatory Solution - transformational market defining capabilities created for TCS. 1B+ USD of active pipeline for TCS & several transformational large deals won by TCS on back of the TCS Enterprise Cloud capability matured at OP

Tata Consultancy Services Ltd
Mumbai

Agile & DevOps Transformation Lead
06.2017 - 05.2019

Job overview

  • Led the partner transformation for Enterprise Agile & Devops - 165+ Agile Teams/1500+ TCS associates across Business Lines
  • Led a Team of 15+ Change Agents - Agile Coaches, CICD Coaches & Leads to drive the transformation delivering faster Production Release cycles by 6X, Velocity Increase by 100%, Significant Reduction in Testing & Build time using CICD leading to overall improvement in Employee Engagement & Productivity
  • Part of the larger TCS Agile CoE & supported multiple 15+ M Euro Deals across different customer relationships
  • Part of the core team for master contract renewal establishing key KPI's, commitments and sourcing models
  • Planned & hosted 20+ CxO and Business Head visits to the TCS Offshore Development Centers for showcasing the TCS transformation journey for enterprise Agile with ABN AMRO

Teach For India
Mumbai

Leadership Fellow
05.2014 - 04.2017

Job overview

  • Taught 120 students in a low-income private school located in Govandi using Teaching as leadership model
  • Collaborated with "Seeds of Awareness"(holistic sexual health and adolescent awareness programme) to solve adolescent issues in school
  • Co-created culture plans with students to help them make informed decisions about their rights and choices

Tata Consultancy Services
Amsterdam

Account Director
04.2011 - 03.2014

Job overview

  • Led large scale multi-year transformation program for replacement of ABN AMRO Clearing's legacy Custody & Corporate Actions Platform with TCS solution
  • Interim Head for ABN AMRO Clearing Frankfurt enabling the transformation of AAC's internal organization structure and stabilization of critical delivery lines
  • Proactive proposal wins - leading to 15+% growth annually by expanding the TCS service lines into new business areas within ABN AMRO Clearing
  • Led the core team to win the 25+M Euro deal for BPO services on TCS Custody & Corporate Actions solution

Skills

    Results-driven Senior Client Partner with over 20 years of experience in managing strategic client accounts, driving sales growth, and delivering exceptional client satisfaction Proven track record of exceeding revenue targets and successfully collaborating with senior customer executive stakeholders Expertise in building and leading high-performance teams to achieve business objectives Strong business acumen and strategic thinking with a focus on delivering value-added solutions to clients

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Accomplishments

Accomplishments
  • Won TCS level awards for the best deal, best cloud implementation, best product deal in consecutive years - 2020,2021 & 2022. Nominated for Tata Innovista Award 2023 for Digital Farming Initiatives with OP
  • TCS & Customer partnership won award for Best Enterprise Agile Transformation in 2019 across TCS
  • School was ranked 15th best in Mumbai for the first time by TIMES school survey 2015 after a 2-year intervention by a 6-fellows team

Interests

Reading, Cricket, Biking

Learnings

Learnings

Insead - Growth & Transformation Leader

Ambassador Corps

Trailblazer


Timeline

Client Partner
Tata Consultancy Services
06.2019 - 03.2023
Agile & DevOps Transformation Lead
Tata Consultancy Services Ltd
06.2017 - 05.2019
Leadership Fellow
Teach For India
05.2014 - 04.2017
Account Director
Tata Consultancy Services
04.2011 - 03.2014

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Janak Pandya