Jan-Patrick Martin
Oberndorf a.N.,Germany
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Estate Intern
MID GmbH
Oberndorf a.N., Germany
07.2024 - 09.2024
- Completed bookings and reservation amendments using hospitality property management software.
- Developed new promotional strategies to achieve sales and marketing objectives.
- Drove job performance by developing KPIs and implementing process of measurement, review and reporting.
- Monitored KPIs and implemented improvements to address underperforming areas.
Working Student - Hotel Sales Management
HRS GmbH
Cologne, Germany
05.2023 - 02.2024
- Conducted assessment of sales performance and completed sales reports to keep management informed.
- Exceeded client expectations with exceptional content management and campaign execution.
- Received and resolved technical escalations from support team, finding quick and comprehensive solutions.
- Collaborated with team members to create informative data reports and presentations.
Working Student - Service
Restaurant Balthasar Aachener Straße
Cologne, Germany
10.2022 - 04.2023
- Managed table settings for optimal dining experience.
- Remained calm under pressure, ensuring better performance during peak hours.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
Working Student - Inside Sales
Suxxeed GmbH
Cologne, Germany
12.2020 - 03.2022
- Contributed to sales targets using upselling and cross-selling techniques.
- Took ownership for customer correspondence to deliver exceptional customer service levels.
- Maintained accurate sales documentation and utilised data to draft reports and analyse KPIs.
- Communicated with customers to assess needs, discuss pricing and estimate timelines.
Apprentice - Hotel Specialist
Hilton Garden Inn
Stuttgart, Germany
05.2018 - 07.2020
Apprentice - Hotel Specialist
Hotel Bareiss
Baiersbronn, Germany
09.2017 - 04.2018
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
Bachelor of Arts - Tourism, Hotel and Event Management
Hochschule Fresenius University of Applied Science
Cologne, Germany /2020 - /2023
Master of Science - Real Estate, Finance and Hotel Development
Glion Institute of Higher Education
London, England 03/2024 -
Skills
- Continuous learning mindset
- Strategic thinking
- Leadership abilities
- Analytical skills
- Resilience
- Working under tight deadlines
Affiliations
- Privat Pilot
Accomplishments
Class representative during the entire bachelor's programme
Certification
Additional qualification in hotel management during the apprenticeship
Languages
English
Advanced
German
Native
Russian
Elementary
References
References available upon request.
Timeline
Real Estate Intern
MID GmbH
07.2024 - 09.2024
Working Student - Hotel Sales Management
HRS GmbH
05.2023 - 02.2024
Working Student - Service
Restaurant Balthasar Aachener Straße
10.2022 - 04.2023
Working Student - Inside Sales
Suxxeed GmbH
12.2020 - 03.2022
Apprentice - Hotel Specialist
Hilton Garden Inn
05.2018 - 07.2020
Apprentice - Hotel Specialist
Hotel Bareiss
09.2017 - 04.2018
Additional qualification in hotel management during the apprenticeship
Bachelor of Arts - Tourism, Hotel and Event Management
Hochschule Fresenius University of Applied Science
/2020 - /2023
Master of Science - Real Estate, Finance and Hotel Development
Glion Institute of Higher Education
03/2024 -
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