Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Jan McDonald

Hospital Chaplain
Pontypool,Torfaen
Jan McDonald

Summary

Pragmatic Chaplain Assistant capable of helping many individuals simultaneously in fast-paced environments while remaining calm and composed. Smart individual dedicated to the emotional needs of others. Offering empathy, patience and commitment to keeping information confidential where appropriate and assisting patients to disclose information to clinical staff where the information could be detrimental to their mental health and recovery. Enthusiastic professional able to apply technology to religious operations. Chaplain willing to handle clerical duties, assist others with spiritual needs and apply faith-based crisis intervention techniques to emergency situations. Empathetic leader and captivating public speaker engages people from different backgrounds in dialogue and discussion. Offers discrete and compassionate advice on wide array of issues. Proven success building and establishing trust among large groups. Empathetic Chaplain with ten years of experience assessing, developing and coordinating and facilitating spiritual care on a multi-faith basis. Well-organized and respectful individual with expertise in facilitating post-death bereavement processes and leading interfaith chapel services.

Overview

22
years of professional experience
5
years of post-secondary education

Work history

Llanarth Court Hospital
Raglan, Monmouthshire

Lead Hospital Chaplain
07.2009 - 04.2017

Job overview

  • Oversaw administration and management of different areas of ministry and facilitated muti-faith access to all patients.
  • Managed office and maintained records and files.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Provided spiritual care through visitation, counselling and prayer if required.
  • Applied knowledge regarding crisis interventions to assist in emergency situations.
  • Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Counselled individuals on variety of personal issues.
  • Conducted religious services, rites and ceremonies in line with official guidelines.

Celtic Training
Pontypool, Torfaen County Borough

Senior Trainiing Consultant
11.1994 - 01.2009

Job overview

  • Created presentations and documents to deliver training.
  • Created evidenced based special education to use for programmes.
  • Designed and delivered orientation packages for newly-hired staff to optimise needs of organisation.
  • Launched and set-up visual and audio system to conduct training for staff.
  • Adapted teaching methods and techniques to improve learning experience.
  • Evaluated performance and provided additional resources for improvement.
  • Gathered information from educators, staff and students to assess needs and requirements.
  • Assigned tests to assess knowledge and capability.

Education

Church of England, Bishops Council
Leeds

Mental Health Care Hospital Chaplain from Delivering Multi-Faith chaplaincy support to patients and staff
09.2009 - 09.2009

City and Guilds

University overview

  • Completed professional development in Training and Development, delivering, assessing and verification of NVQ levels 1 to 3.

Devonport High School for Girls
Plymouth

GCEs O Level from English, English Literature, History, Maths, Geography
09.1964 - 07.1969

Skills

  • Highly skilled in empathetic listening and commincation
  • Effective communication
  • Worship service assistance
  • Accurate record keeping
  • Spiritual care
  • Ministry development
  • Cultural awareness and sensitivity
  • Empathetic leadership
  • Pastoral care

Languages

English
Native

Timeline

Church of England, Bishops Council

Mental Health Care Hospital Chaplain from Delivering Multi-Faith chaplaincy support to patients and staff
09.2009 - 09.2009

Lead Hospital Chaplain

Llanarth Court Hospital
07.2009 - 04.2017

Senior Trainiing Consultant

Celtic Training
11.1994 - 01.2009

City and Guilds

Devonport High School for Girls

GCEs O Level from English, English Literature, History, Maths, Geography
09.1964 - 07.1969
Jan McDonaldHospital Chaplain