Jamiul Hassan
Luton,Bedfordshire
Summary
Dedicated professional with a solid background in client support and communication, combined with strong analytical and technical skills. Proficient in Microsoft Office and adaptable to various roles, including visual design. Knowledgeable in safety practices within health settings, with a commitment to contributing to organizational goals through diverse skill sets.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Chauffeur
TFL
London
2022.09 - 2026.05
- Oversaw transportation services for customers travelling to airports in London and surrounding areas.
- Delivered exceptional customer service by resolving issues efficiently to guarantee seamless and secure ride experience.
- Optimised driving routes using Uber's app to effectively reduce customer waiting times and enhance overall service delivery.
- Maintained driver satisfaction rating of 4.9/5 over 3000 trips
Management Assistant
Enterprise Rent A Car
Bedfordshire & Hertfordshire
2019.05 - 2022.03
- Achieved seamless contract agreements with customers, resulting in successful premium vehicle releases under rigorous security checks.
- Enhanced customer satisfaction by ensuring optimal vehicle availability and efficiently managing bookings.
- Improved compliance rates through meticulous auditing of customer contracts, reinforcing organisational integrity.
Recruitment Consultant
TMR Jobs
Luton
2017.07 - 2018.04
- Achieved successful recruitment of top candidates by finalising compelling job adverts for third parties.
- Enhanced candidate onboarding experience by planning and organising comprehensive induction sessions.
- Secured productive face-to-face meetings through proactive diary management.
- Maximised efficiency by prioritising workload according to effective time management practices.
Education
AS Levels - Accounting C, Computing C
Luton Sixth Form College
LutonGCSEs - ICT A, Mathematics B, English Language C, English Literature C, Language Studies C
Private Institution
LutonSkills
- Client support
- Effective communication
- Analytical problem solving
- Technical skills
- Proficiency in Microsoft Office
- Adaptability in roles
- Visual design capabilities
- Safety awareness in health practices
- Driving proficiency
- Target driven
- Overview management
- Client relationship management
- Account management
- Data administrator
- Operations analyst
- Senior Team leadership
Affiliations
- Reading Fictional Books
- Car enthusiast
- Technology Advancement
Certification
Level 1 Occupational Studies in Workplace
Level 2 in Conflict Management
Languages
English
Native
Arabic
Fluent
Bengali
Fluent
References
References available upon request.
Timeline
Chauffeur
TFL
2022.09 - 2026.05
Management Assistant
Enterprise Rent A Car
2019.05 - 2022.03
Recruitment Consultant
TMR Jobs
2017.07 - 2018.04
AS Levels - Accounting C, Computing C
Luton Sixth Form College
GCSEs - ICT A, Mathematics B, English Language C, English Literature C, Language Studies C
Private Institution