Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Jamil Uddin

Birmingham,United Kingdom

Summary

I am an energetic, well-spoken and a passionate person. I am an expert at helping customers with whatever they need. I am someone who thrives on delivering fantastic customer service and whose goal is to become one of the best at everything I do. I have substantial IT experience and possess a real desire to succeed and make a difference. I am cost focused yet at the same time able to drive “value” and can think in new ways to get things done. Throughout my education and work experience, I have used my knowledge and expertise to make the right decisions consistently. Right now, I would like to work for a company that has an environment where I can learn and implement my skills to benefit both myself and my company for now and in the future. Skills I am patient and polite when it comes to customer complaints and issues and can deal with them in a professional manner. I am a highly motivated person who can work as part of a team or on my own. I have excellent numeracy and verbal skills I have good communication skills and have an interest in helping people whenever I can.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Warehouse worker

WHSmith
Birmingham, England
06.2023 - 08.2023
  • Accurately staged and sorted products for loading, improving timely dispatch processes.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Attended shift briefings to understand work requirements.
  • Assisted with loading and unloading of vehicles manually and using machines.
  • Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
  • Picked and despatched high-volume orders accurately.
  • Ensured picking documentation was completed correctly.

Waiter

Kajal Restaurant
12.2021 - 12.2022
  • My role was to welcoming and seating guests, taking customer orders, alongside communicating with kitchen, memorising menus and offering recommendations based on customer preferences
  • Duties Included:
  • Meeting and greeting customers, welcoming them into the restaurant giving them a welcoming feeling
  • Discussed menu items with customers and recommendations based on preferences
  • Setting up the restaurant in advance for a clean and tidy environment to enjoy
  • Check dishes and kitchenware for cleanliness and presentation and report any problems

Education

GCSEs -

Holte School
Birmingham
09.2018 - 09.2021

A-Levels -

Holte School
Birmingham
09.2021 - 09.2023

Cyber Security

Birmingham City University
Birmingham
09.2023 -

Skills

  • Patient and polite in encounters with customer issues and to deal with them in a respectful manner ensuring that the problem is solved
  • Highly motivated worker who can rotate within a team or working independently
  • Highly capable of doing numeracy skills and also have verbal skills
  • I have good communication skills and have full commitment ensuring that I can resolve and help any enquires
  • Highly analytical, organised and detail orientated
  • Have experience working under pressure which can handle confortably

Accomplishments

  • Smethwick Youth Club
  • January 2019- Current
  • I am currently volunteering at a youth club in Smethwick
  • My duties there include:
  • Going in early and helping to set up all the facilities in the youth centre in preparation for all the visitors to take part in various activities such as table tennis, snooker and various other activities that are held there.


Duke of Edinburgh Gold Award

  • Currently working towards completing the Duke of Edinburgh Award
  • Essential skills which I have learned such as Teamwork, self-awareness and problem solving
  • Also contributed in stalls which required planning and raising money for charity and expedition

Certification

Challenging People In a Non-Confrontational Way Experience of Working in a Highly Visible Role Highly Analytical, Organized and Detail Orientated Can Work Within Cross-Cultural Team

Interests

. , I take part in community activities to help clean up the Also helping the National River Trust take care of the lake by picking up litter, cleaning graffiti and renovating boats. I help to organize sporting events and competitions such as five a side matches of football and badminton tournaments.

Timeline

Cyber Security

Birmingham City University
09.2023 -

Warehouse worker

WHSmith
06.2023 - 08.2023

Waiter

Kajal Restaurant
12.2021 - 12.2022

A-Levels -

Holte School
09.2021 - 09.2023

GCSEs -

Holte School
09.2018 - 09.2021
Jamil Uddin