Jamil Abubakar
London
Summary
Results-driven professional with strong leadership, communication, and problem-solving skills. Proven ability to lead teams, drive performance, and make sound decisions in fast-paced environments. Highly adaptable, customer-focused, and committed to delivering operational excellence while continuously developing and achieving ambitious goals.
Overview
12
12
years of professional experience
Work history
Store manager
H&M
London
2024.10 - Current
- Managed daily store operations to achieve sales and customer service targets.
- Led, coached, and developed a high-performing retail team.
- Monitored KPIs, sales performance, and store profitability.
- Ensured excellent visual merchandising and brand standards.
- Managed inventory, stock levels, and operational efficiency.
- Recruited, trained, and onboarded new team members.
- Maintained compliance with company policies and safety standards.
- Deliver an outstanding customer experience to drive loyalty and sales.
Assistant Store Manager
Urban Outfitters
London
2023.05 - 2024.10
- Guided team to prioritise customer service, achieving alignment with store goals.
- Leads as manager-on-duty, supports talent development.
- Drives customer engagement and fosters lasting relationships.
- Maintained operating standards while analysing opportunities for improvement.
- Manages product placement, restocking, and orders.
- Encouraged inclusive leadership, fostering effective communication within the team.
- Represents company values and enhances visual experiences.
- Provides insights, fosters personal and team growth.
Assistant Store Manager
Superdry
London
2022.04 - 2023.04
- Led team to deliver high levels of service through inspiration and effective management
- Consistently exceeded performance expectations in all areas of responsibility
- Made customers feel amazing and delivering the ultimate Superdry experience
- Coached the team to become experts in our product
- Encouraged innovation within the team, fostering a culture of creativity and improvement
- Created engaging visual displays to attract customers and elevate brand perception
- Embraced and embedded the Superdry culture
Department Manager
H&M
London, England
2018.11 - 2022.03
- Maintained excellent visual standards for displays and merchandise.
- Assisted in staff recruitment and onboarding.
- Cultivated a positive work environment, boosting morale.
- Improved staff performance and teamwork.
- Ensured top-notch customer service delivery.
- Conducted impactful training for the store team.
- Analyzed sales reports, drove actionable insights.
- Monitored and optimized new product line performance.
Sales Assistant
H&M
London, England
2014.01 - 2017.10
- Provided exceptional customer service to improve satisfaction and loyalty
- Maintained visual standards to enhance customer experience
- Elevated staff performance through targeted training and development initiatives
- Provided training to store team
- Analyzed sales report & taking necessary action
- Evaluated the performance of new product lines by analysing sales data
- Fostered a positive work environment by encouraging team collaboration and support
- Supported recruitment process by screening candidates and coordinating interviews
Education
Undergraduate degree - Business Information Technology
University of Greenwich
London, EnglandSkills
- Inventory management
- Retail software usage
- Visual merchandising insight
- Staff rota arrangement
- Decision-making
- Team leadership
- Team collaboration
- Strong communication and interpersonal skills
LANGUAGE
English
Arabic
REFERENCES
References available upon request
INTERESTS
I am a highly ambitious person who enjoys mingling with people and participating in various sports, travelling experiencing new cultures, filming, and photography.
NATIONALITY
British
Timeline
Store manager
H&M
2024.10 - Current
Assistant Store Manager
Urban Outfitters
2023.05 - 2024.10
Assistant Store Manager
Superdry
2022.04 - 2023.04
Department Manager
H&M
2018.11 - 2022.03
Sales Assistant
H&M
2014.01 - 2017.10
Undergraduate degree - Business Information Technology
University of Greenwich