Summary
Overview
Work history
Education
Skills
References
References
Timeline
Generic

Jamieleigh Gormley

Manchester

Summary

Dedicated professional with a strong foundation in administration and customer service, adept at arranging meetings and managing relationships. Demonstrates excellent time management skills and problem-solving abilities, ensuring efficient data collection and analysis. Proficient in Microsoft Office Suite, with a proven track record of handling invoicing, material ordering, and complaint resolution. Known for a calm demeanour under pressure and exceptional team-building capabilities. Committed to leveraging skills in data analytics and relationship management to drive organisational success.

Overview

1
1
year of post-secondary education
7
7
years of professional experience

Work history

Service & Maintenance Coordinator

Seward Refrigeration
Manchester
2025.01 - Current
  • Scheduling works for engineers
  • Raising purchase orders for suppliers
  • Maintaining the vans
  • Inbound & outbound calls
  • Monitoring several inboxes
  • Booking sub-contractor works
  • Obtaining quotes from suppliers and sub-contractors
  • Invoicing
  • Chasing purchase orders numbers from customers
  • Submitting engineers time sheets
  • Documented all maintenance activities for future reference and transparency.

Claims Handler & Teams Leader

Elite Chambers
Prestwich
2019.12 - 2025.01
  • Inbound & outbound calls
  • Monitoring multiple inboxes
  • Reporting to senior management on a weekly basis
  • Managing a team of 4 people
  • Requesting data subject access requests from pension companies
  • Pension & Investment claim writing
  • Submitting claims to the FSCS, Financial Ombudsman & Independent Financial Advisers
  • Offer calls to clients
  • Providing regular client updates
  • Working on a CRN system (zoho)

Education

GCSEs - Maths

Albion Academy
2016.01 - 2016.01

GCSEs - English

Albion Academy
2016.01 - 2016.01

GCSEs - Science

Albion Academy
2016.01 - 2016.01

GCSEs - Geography

Albion Academy
2016.01 - 2016.01

Health & Social Care Level 2 & 3

Eccles College
2016.09 - 2017.06

GCSEs - Food Technology

Albion Academy
Manchester
2016.01 - 2016.01

GCSEs - Physical education

Albion Academy
Manchester
2016.01 - 2016.01

Skills

  • Administration
  • Arranging meetings
  • Team player
  • Excellent time management skills
  • Data collection
  • Excellent telephone manner
  • Material ordering
  • Invoicing
  • Time-management
  • Loyalty
  • Data analytics
  • Microsoft Excel, Office, Word, PowerPoint
  • Photocopying
  • Customer service
  • Customer Care
  • Complaint handling
  • Relationship management
  • Problem solving
  • Calm under pressure
  • Team building

References

Available upon request

References

References available upon request.

Timeline

Service & Maintenance Coordinator

Seward Refrigeration
2025.01 - Current

Claims Handler & Teams Leader

Elite Chambers
2019.12 - 2025.01

Health & Social Care Level 2 & 3

Eccles College
2016.09 - 2017.06

GCSEs - Maths

Albion Academy
2016.01 - 2016.01

GCSEs - English

Albion Academy
2016.01 - 2016.01

GCSEs - Science

Albion Academy
2016.01 - 2016.01

GCSEs - Geography

Albion Academy
2016.01 - 2016.01

GCSEs - Food Technology

Albion Academy
2016.01 - 2016.01

GCSEs - Physical education

Albion Academy
2016.01 - 2016.01
Jamieleigh Gormley