Jamie Lee Barnard
New Inn,Torfaen
Summary
Dedicated professional with innate ability to manage complex schedules and coordinate high-level administrative tasks seamlessly. Possesses strong organisational and communication skills, ensuring smooth daily operations and effective stakeholder interactions. Ready to drive productivity and enhance efficiency in Executive Assistant role.
Overview
22
22
years of professional experience
6061
6061
years of post-secondary education
Work history
Quality Assurance Lead for Wales
Elysium Healthcare
08.2024 - Current
- Evaluated systems regularly to maintain high-quality output continuously.
- Supervised routine inspections, ensuring adherence to established quality standards.
- Managed documentation of all QA procedures, aiding in transparency and accountability.
- Analysed data, identified areas for improvement in the QA process.
- Prepared comprehensive reports on QA activities for management review and decision making.
- Cooperated with other departments, fostering a culture of quality across the organisation.
- Ensured compliance with regulatory standards through meticulous auditing.
- Led quality auditing provisions to identify policy, procedure and process improvements.
- Identified non-compliance concerns and implemented remedial action to mitigate repeat breaches.
- Reported on quality audit outcomes and presented findings to stakeholders for good operational planning.
- Adhered to company policies, maintaining compliance and readiness for audits.
- Outlined quality assurance objectives and priorities to guide department activities.
PA to Regional Operations Director for Wales
Elysium Healthcare
10.2023 - 07.2024
- Managed complex diaries, ensuring seamless executive schedules.
- Scheduled appointments with stakeholders, fostering better relationships.
- Coordinated and secured meetings for management teams, distributing relevant resources ahead of time.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Maintained updated spreadsheets with metrics for tracking and reporting.
- Drafted correspondence, enhancing corporate image.
- Improved output quality by proofreading documents before distribution.
- Maintained confidentiality of sensitive information by implementing strict file management systems.
- Prioritised tasks for improved productivity.
- Ensured timely responses to emails to enhance communication flow.
- Coordinated travel arrangements, resulting in smooth business trips.
Administration Manager/PA to Hospital Director
Elysium Healthcare
08.2018 - 07.2024
- Led recruitment efforts, ensuring an efficient workforce at all times.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Led and guided administrative staff, fostering culture of continuous improvement.
- Boosted staff morale with effective communication and employee recognition initiatives.
- Handled incoming calls professionally, ensuring excellent customer service delivery.
- Coordinated staff training sessions to increase proficiency in role-specific tasks.
- Administered payroll functions whilst maintaining complete confidentiality of sensitive information.
- Managed and resolved employee queries and concerns to create positive workplace culture.
- Coordinated staff schedules, optimising resource allocation and improving operational capacity.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Championed change initiatives within the organisation for streamlined operations.
- Implemented operational changes for improved efficiency.
- Participated in team meetings for insightful contributions and idea generation.
- Facilitated internal communications to promote transparency and maintain employee engagement levels high.
- Organised financial and operational data to help with yearly budgeting and planning.
Nursing Administration Manager/PA to Hospital Dire
Partnerships in Care (now Priory)
01.2013 - 07.2018
Payroll/Nursing Administrator
Partnerships in Care (now Priory)
09.2011 - 01.2013
Bank Co-ordinator
Partnerships in Care (now Priory)
05.2007 - 09.2011
Human Resources Assistant
Partnerships in Care (now Priory)
12.2006 - 05.2007
Human Resources Assistant
Abacus Recruitment Agency
10.2006 - 12.2006
Lifeguard
Llantarnam Leisure Centre
05.2006 - 10.2006
Waitress/Bar Staff
Greenmeadow Golf and Country Club
01.2004 - 08.2006
Education
NVQ Level 4 - Corporate Responsibility and Sustainability Practitioner
LDN
09.2024 -
Diploma of Higher Education - Principles of Leadership and Management
ILM
NVQ Level 5 - Management and Leadership
ILM
NVQ Level 3 - Management
ILM
NVQ Level 3 - Business and Administration
OCR
A-Levels -
St. Albans RC High School
09.2003 - 07.2005
GCSEs -
West Monmouth Comprehensive School
09.1998 - 07.2003
Skills
- Interpersonal communication skills
- Diary management and scheduling
- Professional minute taking and action lists
- MS Office competency
- Administrative process efficiency
- Database and records management
- Information governance principles
Timeline
NVQ Level 4 - Corporate Responsibility and Sustainability Practitioner
LDN
09.2024 -
Quality Assurance Lead for Wales
Elysium Healthcare
08.2024 - Current
PA to Regional Operations Director for Wales
Elysium Healthcare
10.2023 - 07.2024
Administration Manager/PA to Hospital Director
Elysium Healthcare
08.2018 - 07.2024
Nursing Administration Manager/PA to Hospital Dire
Partnerships in Care (now Priory)
01.2013 - 07.2018
Payroll/Nursing Administrator
Partnerships in Care (now Priory)
09.2011 - 01.2013
Bank Co-ordinator
Partnerships in Care (now Priory)
05.2007 - 09.2011
Human Resources Assistant
Partnerships in Care (now Priory)
12.2006 - 05.2007
Human Resources Assistant
Abacus Recruitment Agency
10.2006 - 12.2006
Lifeguard
Llantarnam Leisure Centre
05.2006 - 10.2006
Waitress/Bar Staff
Greenmeadow Golf and Country Club
01.2004 - 08.2006
A-Levels -
St. Albans RC High School
09.2003 - 07.2005
GCSEs -
West Monmouth Comprehensive School
09.1998 - 07.2003
Diploma of Higher Education - Principles of Leadership and Management
ILM
NVQ Level 5 - Management and Leadership
ILM
NVQ Level 3 - Management
ILM
NVQ Level 3 - Business and Administration
OCR
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