Jamie Wood
Disley,Cheshire East
Summary
Encouraging manager and problem-solver with talents for team building, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company or client success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Comfortable in fast-paced and challenging environments. Eager to learn new skills and work within a team environment.
Overview
9
9
years of professional experience
Work history
Managing director
Gorilla Fitness Ltd
New Mills, Derbyshire
2022.04 - Current
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Devised and implemented long-term strategy to drive progress in key areas.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Identified and resolved operational issues impacting productivity and performance.
- Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
- Scheduled meetings to detect health and safety concerns.
- Managed Health, Safety and Environmental compliance for various projects.
- Presented health and safety induction meetings for new starters, contractors and stakeholders, ensuring relevant documentation completion.
Personal fitness trainer
Gorilla Fitness Ltd
Disley, Cheshire East
2016.09 - 2023.07
- Assessed client needs and current fitness levels to devise tailored strength and weight loss plans.
- Built clients confidence and ability through unrelenting motivation and dedication.
- Grew customer base through referrals based on customer satisfaction and results.
- Managed diary to maximise client bookings.
- Taught clients how to properly operate exercise equipment.
- Informed clients regarding progress and development to meet target fitness goals.
- Designed and executed individual and small group exercise fitness classes and regimens.
- Developed nutrition plans to complement exercise.
- Administered first aid, reporting incidents and near misses when required.
- Carried out thorough risk assessments ahead of fitness activities, prioritising participant safety.
- Welcomed new and returning clients, cultivating inclusive space.
Swimming instructor
David Lloyd Leisure
Knowsley, Liverpool
2015.09 - 2016.06
- Planned and delivered swimming lessons to up to 10 learners.
- Supervised and mentored new team members to build competent and confident teaching team.
- Prepared lesson plans and comprehensive work schemes in alignment with Learn to Swim Programme requirements.
- Maximised individual swimmer achievement, delivering personalised one-on-one coaching to boost progress.
- Delivered fun, practical swimming programmes to meet class objectives.
- Established and maintained excellent customer relationships, putting pupils at ease with confident, can-do attitude.
- Developed specialised classes for swimmers with disabilities.
- Judged athletic performances, categorising participants and providing detailed feedback.
- Used signals and hand gestures to direct participants during events.
- Coached young individuals to refine specific techniques and enhance confidence.
- Attended regular training to maintain up-to-date health, fitness and sports science knowledge.
- Evaluated athletic performance and provided clear, constructive feedback.
- Identified individual strengths and weaknesses, adapting training programmes to suit.
Lifeguard
Places For People Leisure
New Mills, Derbyshire
2014.11 - 2015.06
- Identified and communicated any potential health, safety or accident risks to facility supervisor.
- Supervised pool sessions for children aged 3+.
- Observed swimmers attentively, quickly responding to risks and concerns.
- Set up pool equipment, supervising patrons to avoid misuse, damage and injury.
- Minimised accidents by sharing health and safety awareness.
- Offered flexible schedule from early starts to weekend shifts.
- Cleaned and disinfected pool equipment and accessories to minimise potential health risks.
- Deescalated situations and behaviours before they got out of hand.
- Built professional relationships with customers for feelings of safety and trust.
- Trained regularly to maintain excellent fitness levels to meet physical job demands.
- Clearly communicated establishment rules and regulations for continued compliance.
Education
Level 4 QCF - Management of lower back pain
Active IQ
Manchester 08/2019 - 09/2019
Level 3 Diploma - Exercise referral
Active IQ
Manchester 11/2017 - 11/2017
Level 3 Certificate - Personal Training
Active IQ
Manchester 08/2016 - 08/2016
Level 2 Certificate - Fitness Instructing
Active IQ
Manchester 05/2016 - 05/2016
Level 1 & 2 - Teaching Aquatics
ASA
Manchester 01/2014 - 02/2014
A-Levels - Business
Aquinas College
Stockport 09/2013 - 06/2015
A-Levels - Product Design
Aquinas College
Stockport 09/2013 - 06/2015
A-Levels - Applied Law
Aquinas College
Stockport 09/2013 - 06/2015
GCSEs -
Stockport Grammar School
Stockport 09/2008 - 07/2013
Skills
- Operations management
- Problem solving skills
- Strategic thinking
- Customer service
- Rules and regulations
- Working in a team
- Clear communication
Languages
English
Native
Timeline
Managing director
Gorilla Fitness Ltd
2022.04 - Current
Personal fitness trainer
Gorilla Fitness Ltd
2016.09 - 2023.07
Swimming instructor
David Lloyd Leisure
2015.09 - 2016.06
Lifeguard
Places For People Leisure
2014.11 - 2015.06
Level 4 QCF - Management of lower back pain
Active IQ
08/2019 - 09/2019
Level 3 Diploma - Exercise referral
Active IQ
11/2017 - 11/2017
Level 3 Certificate - Personal Training
Active IQ
08/2016 - 08/2016
Level 2 Certificate - Fitness Instructing
Active IQ
05/2016 - 05/2016
Level 1 & 2 - Teaching Aquatics
ASA
01/2014 - 02/2014
A-Levels - Business
Aquinas College
09/2013 - 06/2015
A-Levels - Product Design
Aquinas College
09/2013 - 06/2015
A-Levels - Applied Law
Aquinas College
09/2013 - 06/2015
GCSEs -
Stockport Grammar School
09/2008 - 07/2013