Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Jamie Weighill

Edmonton,Canada

Summary

Experienced area manager with a strong background in client account management and team leadership. Proven ability to transform underperforming teams into high-performing units while ensuring compliance with safety and operational standards. Committed to fostering a positive work culture and driving strategic initiatives that enhance organisational success. Now in Edmonton, AB with a proven track record of success in the UK.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

AREA MANAGER

OPENREACH
GUILDFORD, SURREY
07.2022 - 07.2025
  • Successfully manage and lead a team of 40 individuals across 30 exchanges within a high-revenue, multi-million-pound operational patch, ensuring compliance with environmental waste management standards.
  • Transformed a previously underperforming team into a high-performing, cohesive unit by implementing a positive, collaborative culture, driving improvements in morale, engagement, and productivity.
  • Consistently achieved target outcomes, effectively managed budgets, and implemented tailored development plans for team members, focusing on both professional growth and personal well-being.
  • Conducted regular 1-1 meetings to address employee concerns and promote strong work-life balance, resulting in improved employee motivation and retention.
  • Led complex regional projects related to safety, employee engagement, and motivation, coordinating resources and maintaining strong relationships with key stakeholders and third-party partners.
  • Actively demonstrated hands-on leadership by assisting engineers with challenging tasks, ensuring operational success and maintaining team productivity.
  • Delivered consistent results, achieving 91% positive employee feedback rating and successfully implementing several key projects.
  • Managed recruitment processes, fibre engineering assessments, audits, and charity event organization, contributing to both team development and broader organizational goals.

SOUTH EAST SAFETY LEAD (PROJECT)

OPENREACH
GUILDFORD, SURREY
11.2023 - 07.2025
  • Led and drove regional safety initiatives, fostering a positive safety culture across the South East region.
  • Developed and implemented safety processes, ensuring full regulatory compliance and effective communication of safety updates through presentations.
  • Contributed to regional safety meetings, delivering regular briefings on safety performance and improvements.
  • Analyzed safety data to identify gaps and proactively developed recovery plans to address concerns.
  • Spearheaded the creation of a safety forum to promote engagement and discussion of safety issues across teams.
  • Coordinated and executed regional safety days, providing ongoing support and guidance to leadership for continuous improvement.
  • Transformed an underperforming safety culture into a high-performing and sustainable one, positively impacting the team and business.
  • Reported directly to the Regional Director, ensuring transparency and alignment with organizational safety objectives.

PEER TO PEER

OPENREACH
GUILDFORD, SURREY
11.2023 - 07.2025
  • Led employee engagement initiatives across the South East region, driving a positive work culture through targeted meetings, presentations, and forums.
  • Facilitated workshops with leadership teams to address key topics such as company culture, mindsets, perceptions, stereotypes, and unconscious bias, promoting inclusive and supportive environments.
  • Analyzed data from employee surveys to identify key areas for improvement, developing and implementing actionable plans to enhance team performance and engagement.
  • Collaborated with area managers to align people plans with strategic initiatives, including organizing events such as charity walks to strengthen team cohesion and morale.
  • Reported directly to the Regional Director, ensuring alignment of engagement efforts with broader organizational goals and maintaining transparency in strategic initiatives.

FIBRE PROJECT MANAGER ( FBC )

OPENREACH
BROMLEY
09.2021 - 07.2022
  • Led a team of engineers, ensuring all work met audit standards and consistently meeting weekly and quarterly performance targets.
  • Conducted regular audits of fibre build areas, ensuring compliance with quality and safety standards, and provided detailed feedback to improve team performance.
  • Coordinated resource allocation and proposed innovative solutions to enhance productivity and cost-efficiency, including identifying alternative routes to overcome blockages and reduce costs.
  • Provided hands-on support by assisting the team with complex tasks, fault resolution, and commissioning, ensuring fibre installations were completed and approved for customers.
  • Maintained direct communication with customers, ensuring that project expectations were met and resolving any concerns or issues promptly.
  • Accredited to conduct audits, contributing to maintaining high-quality standards throughout fibre installation projects.

FIBRE JOINTER

OPENREACH
CRAWLEY, SURREY
07.2019 - 07.2021
  • Led the connection of properties on new sites and built critical network infrastructure, including CBTS, splitters, MDUs, and ONTs, applying advanced technical expertise in fibre network systems.
  • Played a key role in high-profile Fibre Cities projects for eight months, leading builds for each PON and being selected as one of only 30 engineers for a special build project, collaborating closely with one other engineer.
  • Handled complex escalation jobs during a nine-month secondment to SD, resolving high-priority issues, including critical cases related to Phillip Jansen.
  • Successfully completed fibre build accreditation and took on various responsibilities such as fault resolution, spine work, and retro site projects.
  • Conducted audits and managed the lead-to-cash process, ensuring efficiency and high-quality standards across fibre installations.
  • Mentored and coached apprentices, supporting their development and helping them gain the necessary skills for career progression.
  • Led joint meetings with other fibre companies, sharing expertise and best practices to enhance overall performance and drive improvements across projects.
  • Maintained M23 and fibre accreditations, demonstrating a strong commitment to upholding industry standards and ensuring compliance with regulatory requirements.
  • Driving upto 3.5 tonne van

CHEF

WETHERSPOONS
KINGSTON, SURREY
09.2017 - 06.2019
  • Ensured efficient kitchen operations while maintaining high standards of food quality, hygiene, and safety in compliance with national and local sanitation regulations.
  • Adhered to food safety protocols, including proper food handling, correct storage, and maintaining appropriate food temperatures to minimize cross-contamination risks.
  • Supported company initiatives to improve kitchen operations and workflow, contributing to the overall efficiency of the team.
  • Demonstrated excellent problem-solving skills by addressing customer complaints professionally and efficiently, working with waiting staff to resolve issues and remaking meals to meet customer satisfaction.
  • Took on leadership responsibilities by delegating tasks, ensuring prompt food preparation and service, and maintaining organization in the kitchen.
  • Communicated effectively with the team, assigning roles for each shift, maintaining focus on high standards, and ensuring smooth kitchen operations during service.

Education

GCSEs - GCSES

HOLLYFIELD
09.2011 - 06.2015

BTEC - Sport and exercise science

KINGSTON COLLEGE
09.2015 - 06.2017

Skills

  • Calm under pressure
  • Leadership skills
  • Strategic planning
  • Project Management
  • Customer relationship building
  • Operational support
  • Outstanding customer service
  • Facility management
  • Profit and Loss Analysis
  • Performance Management
  • Health and Safety regulations
  • Leadership development
  • Workforce planning
  • Driving 35 tonne vans
  • Problem-solving
  • Communication skills

Languages

English
Proficient (C2)

Certification

NRSWA

EUSR

Confined spaces

Driving license


Timeline

SOUTH EAST SAFETY LEAD (PROJECT)

OPENREACH
11.2023 - 07.2025

PEER TO PEER

OPENREACH
11.2023 - 07.2025

AREA MANAGER

OPENREACH
07.2022 - 07.2025

FIBRE PROJECT MANAGER ( FBC )

OPENREACH
09.2021 - 07.2022

FIBRE JOINTER

OPENREACH
07.2019 - 07.2021

CHEF

WETHERSPOONS
09.2017 - 06.2019

BTEC - Sport and exercise science

KINGSTON COLLEGE
09.2015 - 06.2017

GCSEs - GCSES

HOLLYFIELD
09.2011 - 06.2015
Jamie Weighill