Jamie Wegner
Glasgow
Summary
Driven professional with extensive knowledge in stock management, and customer service. Demonstrates strong product knowledge and business development, contributing to effective account, cash handling and stock room management. Consistently achieving business goals while enhancing operational efficiency.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Van driver
Argos
Glasgow
09.2024 - Current
- Maintained cleanliness in the van, contributing to a professional company image.
- Kept up-to-date knowledge of road network changes, avoiding unnecessary delays in delivery schedules.
- Delivered goods on time by following optimal routes and maintaining vehicle condition.
- Improved customer satisfaction by ensuring safe and timely delivery of items.
- Ensured correct loading and unloading of products to avoid damage or loss.
- Filled out paperwork accurately, reducing administrative errors in delivery records.
- Offered assistance with heavy parcels, resulting in positive feedback from clients.
- Checked vehicle before each trip to ensure mechanical issues were identified early.
Sales assistant/Van driver
City Electrical Factors
Fort William
08.2023 - 08.2024
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Offered personalised shopping advice to enhance customer experiences.
- Built strong relationships with regular customers for repeat business.
- Managed till operations smoothly, reducing waiting time for customers.
- Maintained knowledge of products and features to provide recommendations to customers.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Collaborated effectively with team members to meet sales targets.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Customer sales assistant/Responsible Colleague
Argos
Fort William
11.2017 - 08.2023
- Prioritised tasks effectively in fast-paced retail settings.
- Managed stock level for effective store operation.
- Enhanced customer engagement by offering product knowledge and advice.
- Increased customer satisfaction with prompt complaint resolution.
- Oriented new staff members, fostering a supportive team atmosphere.
- Executed visual merchandising displays to increase product appeal.
- Performed accurate inventory checks for continual stock availability.
- Processed transactions, ensuring accuracy at all times.
- Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
- Resolved queries swiftly, contributing to positive customer experience.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Performed daily opening and closing functions and inventory management.
- Provided customer service on behalf of management, resolved client issues effectively.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Implemented training procedures to further develop staff based on business goals.
Education
Lochaber High School
Fort William, Highland 08.2013 - 06.2019
Skills
- Cash handling
- Stock management
- Customer Service
- Product knowledge
- Business development
- Account management
- Stock room management
- Driven and self-motivated
Affiliations
- Sports
- Walking
- Photography
Languages
English
Fluent
German
Intermediate
Timeline
Van driver
Argos
09.2024 - Current
Sales assistant/Van driver
City Electrical Factors
08.2023 - 08.2024
Customer sales assistant/Responsible Colleague
Argos
11.2017 - 08.2023
Lochaber High School
08.2013 - 06.2019
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