Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Jamie Watton

Brierley Hill,West Midlands

Summary

Dedicated and reliable individual with a proven attendance record of only two weeks absence in six years. Strong customer service skills complemented by excellent numeracy abilities. Demonstrates effective teamwork and independent workload management. Committed to delivering high-quality results in all tasks undertaken.

To note, there have been gaps in my career, as I was caring for my father who had a serious head injury, followed by terminal cancer.

Overview

36
36
years of professional experience
6
6
years of post-secondary education

Work history

Assistant Manager

The Bet Centre Kiosk
Pensnett, Brierley Hill, West Midlands
04.2019 - 06.2025

Managed the office, to include opening, setting up and closing premises, serving customers face to face and via telephone, processing transactions using a till and cashing up at the end of each day, settling all bets, bet liability management and maintaining up to date accounts for clients, ensuring accuracy at all times.

Bet Settler and Customer Service Assistant

The Bet Centre
Wordsley, West Midlands
03.2013 - 03.2016

Responsible for opening, setting up and closing of shop, settling bets, processing transactions using a till and cashing up at the end of each day, showcased strong communication skills when explaining promotions or discounts to customers .

Relief Manager

Bartletts Bookmakers
Dudley, West Midlands
01.1993 - 03.1995

Covering Managers absence across 6 locations, responsible for managing the shop and staff.

Assistant Manager

Bartletts Bookmakers
Dudley, West Midlands
09.1990 - 12.1992

Assisting the manager in the smooth running of the shop and deputising during manager absence.

Cashier

Bartletts Bookmakers
Dudley, West Midlands
09.1989 - 08.1990

Processing transactions, cashing up till, assisting customers and responding to queries.

Education

A-Levels - Sociology, Sports Studies, English

Dudley College of Technology
Dudley, West Midlands
09.1987 - 05.1989

GCSEs - English Language/Literature(C), Maths(C), Drama(C), Geography(C), Biology(C) Chemistry(D) Physics(E)

Holly Hall Secondary School
Dudley, West Midlands
09.1983 - 07.1987

Bronze Award - Duke of Edinburgh

Duke of Edinburgh Award
Dudley, West Midlands
09.1986 - 07.1987

Skills

  • Data analysis capability
  • Product knowledge and promotions execution
  • Customer relationship building / customer service
  • Client account management
  • Financial reporting
  • Resourcefulness
  • Staff management
  • Excellent communication
  • Good industry ICT knowledge

Affiliations

  • I enjoy all sports, in particular attending Worcestershire County Cricket, of which I have been a member for many years. I also enjoy socialising with friends and family, and going to the cinema.

References

References available upon request.

Timeline

Assistant Manager

The Bet Centre Kiosk
04.2019 - 06.2025

Bet Settler and Customer Service Assistant

The Bet Centre
03.2013 - 03.2016

Relief Manager

Bartletts Bookmakers
01.1993 - 03.1995

Assistant Manager

Bartletts Bookmakers
09.1990 - 12.1992

Cashier

Bartletts Bookmakers
09.1989 - 08.1990

A-Levels - Sociology, Sports Studies, English

Dudley College of Technology
09.1987 - 05.1989

Bronze Award - Duke of Edinburgh

Duke of Edinburgh Award
09.1986 - 07.1987

GCSEs - English Language/Literature(C), Maths(C), Drama(C), Geography(C), Biology(C) Chemistry(D) Physics(E)

Holly Hall Secondary School
09.1983 - 07.1987

Similar Profiles

Create profile
Jamie Watton