Jamie Washbrook

• Front of house service of food and drinks
• Deliver fast, friendly service in high-volume environments while maintaining excellent customer service
• Manage stock ordering and inventory levels, reducing shortages and improving service efficiency
• Keep work space clean and tidy, to ensure service is to the highest standard of health and safety

Team Leader Position (January 2023-March 2023)

• Used SAP to order stock and keep stock control organised and avoid wastage
• Provided team training and effectively improving and motivating staff efficiency
• Served as liaison between staff and senior management to enhance communication
• Managed customer service feedback to ensure highest customer satisfaction

• Provided personal care to individuals with complex disabilities, within a supportive environment.
• Executed safe transfers and administered emergency medications, ensuring individuals' dignity and safety.
• Led daily activities including archery, swimming, and crafting, adapting to all ability levels.
• Completed CPR, first aid, and non-swimmer rescue training.