I am a conscientious and resolute individual, with exceptional writing abilities honed by my experience in writing a dissertation as well as articles for a History Society journal. My supervisory experience allowed me to demonstrate my leadership competence, effectively prioritising and delegating tasks to ensure the accomplishment of goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Supervisor
Gino NV
Coleraine, Causeway Coast and Glens
04.2019 - 10.2022
Ensured smooth operations with regular maintenance checks.
Conducted performance appraisals with employees.
Oversaw inventory management to ensure the smooth functioning of operations.
Managed daily operations to increase productivity.
Implemented company policies effectively, maintained high standards of service delivery.
Coordinated with other supervisors to maintain consistency across shifts.
Resolved customer complaints promptly, resulting in increased customer satisfaction.
Reduced workplace conflicts through effective communication and negotiation skills.
Trained multiple new hires and set up mentoring relationships to drive team performance.
Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
Encouraged open dialogue amongst team members, promoted an inclusive work environment.
Sales assistant
Gino NV
Coleraine, Causeway Coast and Glens
10.2018 - 05.2019
Ensured stock replenishment in a timely manner to maintain product availability.
Offered personalised shopping advice to enhance customer experiences.
Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Learnt about new products quickly, providing comprehensive guidance to customers.
Managed till operations smoothly, reducing waiting time for customers.
Utilised excellent communication skills to provide detailed product information.
Education
Bachelor of Arts - History
Ulster University
Coleraine
09.2022 - 05.2025
A-Levels -
Dominican College Portstewart
Portstewart, Causeway Coast and Glens
09.2016 - 06.2018
Skills
Leadership competence
Task prioritisation
Problem analysis
Time efficiency
Exceptional communicator
Article and report writing
Outstanding written skills
Deadline adherence
Attention to Detail
Affiliations
Language Learning. Studied Russian for a year at university and multiple additional languages extracurricularly..
Wikipedia editing. Edited hundreds of Wikipedia articles to ensure they prescribe to guidelines, have no grammatical or formatting errors and are optimised.
Certification
TEFL Certification.
Additional
Charity Volunteer. Involvement in numerous charitable organisations including, but not limited to: St Vincent de Paul Society, Special Olympics and Pancreatic Cancer UK.
Youth Work. Participated in an inter-denominational project between two primary schools with the intention of showcasing and encouraging interest in the history of the local area through creativity and cooperation.
Independent travelling. I am fortunate to have had the opportunity to venture to a varied selection of countries by myself in order to grow an increased sense of familiarity of differing cultures, as well as strengthen my independence and organisational abilities.