Jamie Teesdale
Skegness,Lincolnshire
Summary
Reliable and hardworking individual with strong work ethic in manual labour, demonstrating excellent physical fitness and adaptability.
Have the ability to quickly learn new skills and put these into practice
Offering strong teamwork, problem-solving, and communication skills. Knowledgeable about health and safety protocols and manual handling technique
Polite and professional person experienced in resolving customer concerns within company guidelines using one's own initiative.
Competent driver with excellent organisational and multi tasking skills including managing daily work schedules
Overview
14
14
years of professional experience
Work history
Labourer
Taylors Heating and Renewables
Spilsby, Lincolnshire
2024.10 - Current
- Have knowledge and hands on experience of basic plumbing skills
- Worked as part of a team to install solar panels both on roofs and ground based
- Laid concrete bases and slabs for oil tanks, boilers and air source heat pumps
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance
- Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
- Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.
- Carried out activities in line with work schedule.
- Performed strenuous physical activities such as heavy lifting in adverse conditions.
- Dug holes, trenches and ditches at desired locations to exact specifications.
- Assisted project progress by providing reliable labouring support to various site teams.
- Reported incidents and safety concerns to manager.
- Followed all safety procedures for accident-free working conditions.
- Improved site cleanliness by regularly removing debris and waste materials.
Customer Service Technician
Clancy
Cannock, Lincolnnshire
2021.09 - 2024.10
- Adhered strictly to policies and procedures for continued company compliance.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Completed training as directed by managers
- Managed safety concerns and ensured health and safety compliance is met
- Responsibility for ensuring any vehicle used is roadworthy and reporting any issues to the relevant team
- Ability to plan journeys and schedule work for the day
Interim Activity Leader
Linkage Community Trust
Toynton All Saints, Lincolnshire
2020.09 - 2021.09
- Deliver sessions and lead activities to meet the needs of individuals with a range of complex learning difficulties and disabilities
- Create a supportive environment to encourage participation
- Lead and direct support staff where necessary and work as a team to uphold outstanding standards of personal and person-centered care and support.
- Maximise the clients experience by adapting activities to meet individual needs.
- Planning and implementing activities focused on supporting independence, engagement and develop life skills.
- Created and implemented individualised pictorial timetables for clients with more additional needs.
- Closely monitor changes in clients general wellbeing and behaviour, escalating any concerns to management and/or parents.
- Managed safety concerns and adhered to all compliance requirements.
- Managed and led offsite excursions.
- Responsible for health and safety for own area and ensuring risk assessments are in place
- Performed sports coaching, delivering high-energy, fun and inclusive sessions that facilitated development for all clients, regardless of level and ability.
Support Worker
Linkage Community Trust
Toynton All Saints, Lincolnshire
2017.12 - Current
- Provided support to clients to engage in activities.
- Followed direction from Activity Leaders and worked as a team to provide the best support and care for the clients.
- Led occasional activities such as sports sessions for clients, adapting them to meet the needs of clients with various learning and physical needs.
- Reported on progress to Activity Leaders, addressing concerns and suggesting appropriate action.
- Promoted the clients wellbeing and independence, providing boundaries and direction.
- Continuously followed and promoted best practices in health, safety and security to safeguard the welfare and health of clients.
- Provided support in social, physical and emotional areas to assist clients with integration and engagement.
- Supported clients with additional needs and challenging behaviour on a 1:1 basis.
- Improved clients experiences through effective communication and efficient, accurate issue resolution.
- Led offsite excursions, including coaching and supporting the football team of 8 clients to significantly develop their sports abilities and teambuilding skills.
Lifeguard Supervisor
Coastfields
Skegness, Lincolnshire
2017.03 - 2017.11
- Led team of lifeguards ensuring staff work together as a team to keep swimmers safe.
- Completed and implemented the staff work Rota.
- Kept inventory of pool chemicals and make purchase orders when necessary.
- Ensured compliance with pool policies and procedures; offered suggestions to staff to maximise safety awareness.
- Conducted rescue operations, preventing death and injury by rescuing swimmers in difficulty from the water, having extensive knowledge of First Aid and CPR.
- Regularly updated qualifications to offer best-possible lifeguard services.
- Maximised customer satisfaction by greeting all pool patrons with courtesy, and resolving any issues promptly and with a positive attitude.
- Consistently checked water temperature, pH and chlorine levels on regular basis to safeguard swimmer health.
- Contributed to maintenance and upkeep of pool safety by adding chemicals according to safety guidelines, and regularly cleaning pool water..
- Handled and resolved complaints and situations of conflict with patience and escalated major issues to senior management for immediate resolution.
Replenishment Assistant
Morrisons
Skegness, Lincolnshire
2016.12 - 2017.03
- Safely moved cages onto shop floor, working efficiently to minimise disturbance to customers.
- Professionally represented Morrisons in customer facing role and maintained outstanding standards in all aspects of work.
- Independently followed company guidelines to replenish shelves with frozen and fresh goods to desired standard.
- Assisted customers with locating products, offering consistently friendly, helpful service and competently answered customer queries.
- Carefully assessed product shelf life, removing products for discounting and replenishing as needed.
- Rotated stock within fresh isles on regular basis to ensure freshness of products.
- Regularly monitored stock levels to ensure well stocked, visually appealing sales floor.
- Maintained stock inventory lists to ensure accurate stock replenishment and made orders for more stock where necessary.
- Supported store stock takes, ensuring accuracy throughout.
Lifeguard
Coastfields
Skegness, Lincolnshire
2012.06 - 2017.03
- Oversaw the safe, day-to-day running of pool activities.
- Closely monitored pool activity, assessing areas of potential risk to consistently prevent accidents.
- Set up pool equipment for customer usage, supervising to avoid misuse, damage and injury.
- Regularly updated qualifications to offer best-possible lifeguard services.
- Responded to emergency situations calmly and safely, quickly aiding swimmers in potential danger.
- Maintained optimal pool safety by clearly explaining and enforcing rules and regulations.
- Cleaned and disinfected on a regular basis to minimise potential health risks.
- Consistently checked water temperature, pH and chlorine levels on a regular basis to safeguard swimmer health.
- Performed first aid procedures as required.
- Reported any health and safety concerns to management after taking immediate action to safeguard the issue
Education
GCSE -
St Clements College
Skegness, LincolnshireA-Levels -
St Clements College
Skegness, LincolnshireFoundation Degree in Science - Sports, Performance and Exercise Development
University of Lincoln
Lincoln, Lincolnshire09.2011
Skills
- Keen to learn new skills
- Flexibility within the working day
- Strong communication skills
- Excellent customer service skills
- Resilience
- Professionalism and strong work ethic
- Safety awareness, and emergency response
- Team leading and working as part of a team
- Able to work on own initiative
- Problem solver
- Supervision and safeguarding
- Manual handling
- Accurate record keeping
- Good observation skills
- Activity planning
- Full UK driving license
Training
- Water Regulation Training 2023
- Health and Safety
- Safeguarding
- First Aid and Basic Life Support
- Managing Positive Behavior
- Risk Assessment
- Fire safety
- GDPR
Timeline
Labourer
Taylors Heating and Renewables
2024.10 - Current
Customer Service Technician
Clancy
2021.09 - 2024.10
Interim Activity Leader
Linkage Community Trust
2020.09 - 2021.09
Support Worker
Linkage Community Trust
2017.12 - Current
Lifeguard Supervisor
Coastfields
2017.03 - 2017.11
Replenishment Assistant
Morrisons
2016.12 - 2017.03
Lifeguard
Coastfields
2012.06 - 2017.03
GCSE -
St Clements College
A-Levels -
St Clements College
Foundation Degree in Science - Sports, Performance and Exercise Development
University of Lincoln