Summary
Overview
Work history
Education
Skills
References
Hobbies & Interests
Timeline
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Jamie Seabrook

Shifnal ,Shropshire

Summary

A self-disciplined, highly motivated, and adaptable professional with over 13 years of experience across retail, logistics, and manufacturing environments. Proven ability to lead teams, deliver excellent customer service, and drive operational efficiency. A confident communicator with strong leadership and organisational skills, able to perform effectively under pressure and adapt quickly to new challenges.

A dedicated family man who values quality time with family, enjoys outdoor activities, and takes pride in maintaining a positive work-life balance.

Overview

16
16
years of professional experience

Work history

Tool hire assistant manager

Travis Perkins
Newport , Shropshire
2023.11 - Current

Key Responsibilities & Achievements:

  • Supporting the day-to-day management of the tool hire department, ensuring smooth and efficient operations
  • Delivering excellent customer service and building strong customer relationships
  • Managing stock levels, equipment availability, and hire schedules
  • Leading, motivating, and supporting team members to achieve performance targets
  • Ensuring all equipment meets safety and compliance standards
  • Handling customer queries, complaints, and escalations professionally
  • Driving sales and promoting hire services to maximise revenue
  • Maintaining high standards of health and safety within the workplace
  • Testing and servicing equipment and tools
  • Handled customer complaints effectively, restoring trust in our brand.
  • Provided excellent customer service leading to repeat business and customer loyalty.

Home Shopping Section Leader

Asda, Telford
Telford
2018.01 - 2023.11
  • Managing a team of colleagues to provide great availability and service to customers.
  • Rota and wage management
  • Coaching and training new and existing colleagues in all aspects of the store
  • Interview and “have a go” with new applicants to the store.
  • Completion of return to work Interviews, counselling forms and enforcement of the disciplinary process
  • Weekly compliance checks on company vehicles
  • Support colleagues on shop floor to ensure vehicles are fully loaded ready for despatch.
  • Vehicle maintenance management
  • Manual handling and use of pallet trucks.
  • Customer escalation management

Manufacturing Team Member

Adient (Formally Johnson Controls) Automotive
2010.01 - 2018.01
  • Responsible for the manufacture of complete seat systems
  • Key Performance Indicators (KPI’s)
  • Continuous Improvement activities
  • Comply with the company’s safety and environmental standards.
  • Ensuring a clean and maintained work environment.
  • Quality Assurance
  • Rota Management
  • Basic welding knowledge
  • Ensuring Right first-time product
  • TPM
  • Working with team leaders to resolve customer escalations.
  • Successful transition of ex Johnson controls to Adient Automotive
  • Successful launch of Nissan JO2C product 0-0-100-30
  • Involved in various Rapid Improvement Events

Education

Electrical Installation – Theory & Practice

TCAT – Telford College
Telford
2007.01 - 1 2010

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Lord Silkin High School
2002.01 - 1 2007

Skills

  • Computer Literate
  • Hard working and quick to complete tasks
  • First Aid (Now Expired)
  • Excellent customer service skills
  • Colleague management
  • Leadership, development and team support
  • Full UK Driving License
  • Proactive initiative taker
  • Reliable follow-through
  • Communication excellence
  • Task prioritisation
  • Health and Safety Compliance

References

Jason, Aston, (01952) 741020, Asda Telford, Malinsgate, Telford, TF3 4HZ

Hobbies & Interests

In my down time, I enjoy going fishing, countryside cycling with friends and building remote controlled model cars. I also enjoy gaming with friends, computing and marshalling for bike races.

Timeline

Tool hire assistant manager

Travis Perkins
2023.11 - Current

Home Shopping Section Leader

Asda, Telford
2018.01 - 2023.11

Manufacturing Team Member

Adient (Formally Johnson Controls) Automotive
2010.01 - 2018.01

Electrical Installation – Theory & Practice

TCAT – Telford College
2007.01 - 1 2010

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Lord Silkin High School
2002.01 - 1 2007
Jamie Seabrook