Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Jamie Russell

Kidlington,Oxfordshire

Summary

I‘m a hard-working individual, who is a quick witted and conscientious worker. I have good communication skills with a logical approach to situations given. I possess self-motivation to keep to deadlines/tight schedules. I’m able to work under pressure as part of a team or autonomously with a good sense of humour and a track record of achieving results.

Overview

6
6
years of professional experience

Work history

Sales Assistant

Aldi
Tewkesbury, Gloucestershire
11.2021 - Current
  • I carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • I would work floor stock and process deliveries promptly, maximising product availability for customers.
  • I completed transactions with cash, credit and debit payment methods, providing customer receipts for reference.
  • I would guarantee high levels of customer satisfaction through product knowledge and attentive service.
  • I would balance multiple tasks simultaneously whilst maintaining high-quality customer care.
  • I’d ensure to give exceptional after-sales service, to encourage repeat business.
  • I’d delegate tasks to staff to meet daily service requirements.
  • I would provide assistance to higher management during peak trading hours, to keep checkouts moving quickly whilst maintaining excellent customer service levels.
  • I maintained a high level of communication throughout my employment, helping me to grow within my team and enabling me to push for a promotion.

Petrol station salesperson

BP
Tewkesbury, Gloucestershire
02.2020 - 09.2020
  • Monitored CCTV system to deter thefts and vandalism.
  • Completed regular and periodic safety checks on petrol forecourt.
  • Used computerised display screen to check fuel level of customer.
  • Managed daily operations in service station forecourt.

Barista

Roadchef
Strensham, Worcestershire
09.2019 - 01.2020
  • I would assist in inventory control measures for effective stock management.
  • I ensured customer satisfaction by providing top-quality coffee and beverages.
  • I would manage high volume orders during peak hours maintaining quality of service.
  • I would undergo regular hygiene standards throughout café premises for public health safety compliance.
  • I collaborated with team members during busy periods improving workflow efficiency.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • I used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.

Education

GCSEs -

Tewkesbury School
Tewkesbury, Gloucestershire
09/2015 - 06/2017

Level 3 BTEC - Creative Media Production

Gloucestershire College
Gloucester
09/2018 - 07/2019

Skills

  • Communication skills - my communication has improved tenfold in recent years I’ve gone from a rookie to being able to delegate and control shifts in my current job
  • Attention to detail - I’m not one for cutting corners i would much rather i got a job done right than a job done quickly
  • Work well within my skill-set - When i have learned the skills needed to thrive in my job i would be nothing more than an asset to any company I’m dedicated, loyal, hardworking and determined to get the task at hand done
  • Know when to ask for help - I’m confident and competent to work well within my skill set if i was ever unsure I would rather ask for help and succeed with aid than do a task wrong and fail
  • Customer Service - I’ve worked with Aldi for over 3 years now and customer service is at the forefront of the job I’ve dealt with more challenging customers and I’ve dealt with customers that are easier to communicate with All these experiences over the years have helped me provide excellent customer service day in day out

Affiliations

  • Football
  • Gaming
  • Music
  • Travelling

References

References available upon request.

Timeline

Sales Assistant

Aldi
11.2021 - Current

Petrol station salesperson

BP
02.2020 - 09.2020

Barista

Roadchef
09.2019 - 01.2020

GCSEs -

Tewkesbury School
09/2015 - 06/2017

Level 3 BTEC - Creative Media Production

Gloucestershire College
09/2018 - 07/2019

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Jamie Russell