Jamie Mitchell
Newcastle upon Tyne
Summary
Product and commercial professional with 15+ years’ experience working within manufacturing environments, combining product management, supplier collaboration and operational performance.
Experienced in working cross-functionally with R&D, operations and suppliers to resolve product issues, improve consistency and support reliable in-market performance.
Brings a strong mix of commercial awareness and practical product understanding, with a focus on data-led decision making and performance improvement.
Overview
19
19
years of professional experience
Work history
Product Manager Europe
IPS Adhesives
Newcastle upon Tyne
2022.05 - 2026.05
- Manage a European portfolio of industrial adhesive products, balancing product performance, supplier capability and commercial priorities to ensure consistent quality and strong market performance.
- Key Responsibilities
- Work cross-functionally with R&D, operations and suppliers to support product performance and consistency
- Investigate product and material performance issues, coordinating internal teams and external suppliers to identify root causes
- Analyse customer feedback, product data and market insight to identify trends and improvement opportunities
- Support product validation, testing and performance assessment against application requirements
- Balance product performance with commercial considerations including pricing, positioning and portfolio priorities
- Contribute to continuous improvement initiatives across product and supply chain processes
- Key Achievements
- Improved consistency across key product lines through closer alignment between supplier capability and product requirements
- Strengthened cross-functional collaboration, improving speed and effectiveness of issue resolution
- Supported expansion into new applications through ensuring product performance met required standards
Commercial Manager
Unika Color Products Ltd
Newcastle upon Tyne
2012.08 - 2022.04
- Led commercial and operational coordination across manufacturing, operations and sales teams, supporting product performance, service levels and consistent delivery across UK & EU markets.
- Key Responsibilities
- Collaborated with manufacturing, operations and quality teams to maintain product consistency and customer satisfaction
- Tracked and reported on operational and customer KPIs (including >95% service performance), identifying trends and supporting corrective actions
- Coordinated resolution of product, supply and customer issues across internal teams and external partners
- Supported new product introduction with focus on readiness, performance and successful in-market delivery
- Worked with suppliers and internal stakeholders to align on product expectations and delivery performance
- Contributed to process improvements to enhance operational efficiency and reduce recurring issues
- Key Achievements
- Maintained >95% customer service performance through effective coordination and issue resolution
- Delivered operational improvements supporting more consistent product supply and reduced disruption
- Supported successful product launches with strong in-market performance and customer acceptance
Key Account Administrator
Unika Color Products Ltd
Newcastle upon Tyne
2007.07 - 2012.08
- Provided commercial and operational support to major UK and international customers, coordinating forecasting, reporting and issue resolution.
- Key Responsibilities
- Managed forecasting, stock planning and reporting to support operational performance
- Coordinated issue resolution between customers, suppliers and internal teams
- Supported new product introduction from concept through to launch
- Monitored performance data and contributed to service and delivery improvements
- Key Achievements
- Consistently supported >95% KPI performance across key accounts
- Improved coordination across teams, supporting service consistency and delivery
Education
AAT Qualified - Level 4
North Tyneside College
Newcastle upon TyneNVQ - Business & Marketing
North Tyneside College
Newcastle upon TyneSkills
- Supplier collaboration & performance monitoring
- Product quality & in-market performance
- KPI tracking, reporting & trend analysis
- Issue resolution & cross-functional coordination
- Manufacturing & operational alignment
- Product & commercial decision support
- Continuous improvement & Lean fundamentals (5S, Kaizen)
- Structured problem solving (PSP)
INTERESTS
Coaching junior football, playing golf and spending time outdoors with family.
EDUCATION & PROFESSIONAL DEVELOPMENT
- Professional Training
- Lean fundamentals (5S, Kaizen)
- Problem Solving Process (PSP)
- New product introduction & market readiness
- Commercial negotiation & pricing
ADDITIONAL INFORMATION
- Strong communicator across technical, operational and commercial teams
- Highly organised with the ability to manage multiple priorities and stakeholders
- Experienced in data analysis, reporting and business systems
Affiliations
- Actively involved in coaching junior football, with a focus on development and teamwork. Enjoy golf, outdoor activities and spending time with family.
Timeline
Product Manager Europe
IPS Adhesives
2022.05 - 2026.05
Commercial Manager
Unika Color Products Ltd
2012.08 - 2022.04
Key Account Administrator
Unika Color Products Ltd
2007.07 - 2012.08
AAT Qualified - Level 4
North Tyneside College
NVQ - Business & Marketing
North Tyneside College