Jamie Macqueen

Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.

• Addressed customer needs promptly, fostering positive feedback and repeat loyalty.
• Created a welcoming store atmosphere through friendly greetings and attentive service.
• Guided customers in product selection, providing tailored advice to enhance their shopping experience.
• Handled multiple tasks efficiently while delivering exceptional customer support.
• Completed training in post office operations to enhance team support and customer service.

• Delivered fast, friendly service to 50–100 customers per shift in a busy bar setting
• Upsold drinks and promotions, contributing to a 15% increase in nightly sales
• Resolved customer complaints swiftly, enhancing customer satisfaction and loyalty
• Processed cash and card payments exceeding £500 per night with 100% accuracy
• Ensured clean and organised bar area, adhering to health and safety standards

• Sanitised commercial premises, including restrooms and common areas, to maintain hygiene standards
• Disinfected surfaces and restocked supplies to ensure compliance with safety protocols
• Operated cleaning equipment and used chemicals in accordance with COSHH guidelines
• Completed assigned tasks ahead of schedule, enhancing overall team efficiency