Summary
Overview
Work History
Education
Skills
DJing and music are my main passions. I love aviation and the 737 max
Timeline
Generic
Jamie Kidman

Jamie Kidman

Ely,CAM

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Bar Tender

The Three Kings
05.2020 - Current
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Followed strict recipes and drink measurements to minimize product used.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

HGV Driver

Mead Plant & Grab
04.2016 - 05.2024
  • Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
  • Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
  • Delivered goods to customers both locally and long distance.
  • Transported freight via [Type] trucks between [Number] cities on weekly cycle.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Inspected load security and checked for damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

Stock Replenisher

Tesco
02.2001 - 07.2022
  • Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
  • Pulled out-of-date, damaged or returned opened items to report to supervisor.
  • Cleaned and organized sales and stock areas.
  • Greeted and used service model to meet customers' needs.
  • Put away received merchandise in designated location.
  • Picked and packed order items.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Safely and securely loaded items to prevent damage during transport.
  • Interacted with guests in friendly and knowledgeable way.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Greeted store customers and discussed needs.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Kept work areas neat, clean and free from debris.
  • Supervised and trained new staff in performing census.
  • Worked with customers to pack items according to specific desires and requirements.
  • Maintained store assets with effective loss prevention strategies.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Created and enforced detailed organization processes to increase quality and service standards.

HGV Driver

Ridgeons
03.2011 - 04.2016

Driving HGVs but with Ridgeons being a very high profile company in Cambridge, Customer service was a must. I really enjoyed my time there

Stock Replenisher

Booker Wholesale
06.2011 - 02.2013
  • Used basic mathematical skills to estimate weights, heights and centers of balance for proper pallet building.
  • Pulled out-of-date, damaged or returned opened items to report to supervisor.
  • Cleaned and organized sales and stock areas.
  • Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
  • Greeted and used service model to meet customers' needs.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Safely and securely loaded items to prevent damage during transport.
  • Interacted with guests in friendly and knowledgeable way.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Recorded daily activities for inventory control.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Greeted store customers and discussed needs.
  • Kept work areas neat, clean and free from debris.
  • Supervised and trained new staff in performing census.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Education

No Degree - Electrical Engineering

Wisbech Colege
Wisbech, United Kingdom
05.2024

Skills

  • Beverage Preparation
  • Health codes compliance
  • Menu Memorization
  • Suggestive Selling
  • Food Preparation
  • Food Service
  • Payment Processing
  • Order Management
  • Performance Improvement
  • Cash Register Operation
  • Customer Service
  • Handling Difficult Customers
  • Highly reliable
  • Salesmanship
  • Outgoing Personality
  • Responsible Alcohol Service
  • Liquor, beer, and wine knowledge
  • Professional Appearance
  • Customer service expertise
  • Engaging personality
  • Classic cocktails
  • Knowledge of craft and microbrews

DJing and music are my main passions. I love aviation and the 737 max

I have thought about doing this for a while but never went through with it. Im sick of my job as an HGV driver due to too much responsibility for little reward. I work part time in a bar so serving drinks and food is not a problem. I love Ryanair. I Fly with them three to four times a year and have always had a good experience with them. I have extensive knowledge of the menu and drinks service plus the safety demonstration. I know the 737 max has an extra two doors for emergencies due to the capacity of the aircraft and how overwing exit briefs need to be given to the passengers. Im a kind friendly chap and have a good way with dealing with troublesome passengers. I would always be on the lookout for any trouble makers who board and also the ones that would help in an emergency. I would love this opportunity to try and prove myself and to you as a company. Plus I think the uniform looks amazing

Timeline

Bar Tender

The Three Kings
05.2020 - Current

HGV Driver

Mead Plant & Grab
04.2016 - 05.2024

Stock Replenisher

Booker Wholesale
06.2011 - 02.2013

HGV Driver

Ridgeons
03.2011 - 04.2016

Stock Replenisher

Tesco
02.2001 - 07.2022

No Degree - Electrical Engineering

Wisbech Colege
Jamie Kidman