Job search status
Open to workPreferred start date: Immediately
Open to work
Jamie Jelley
orpington,Kent
Work preference
Summary
Driven professional with strategic leadership and organisational management skills. Delivered effective client communication and precise quoting while ensuring safe site practices and thorough record keeping. Focused on enhancing service quality and supporting colleagues to achieve organisational goals.
Overview
25
25
years of professional experience
Work history
Director
allwork solutions ltd
orpington, kent
2020.11 - Current
- Managed customer contracts by ensuring on-time payments and facilitating clear communication.
- Negotiated client terms to secure profitable contracts and consistently met daily deadlines.
- Acquired projects by accurately quoting and designing work to meet client specifications. Quoting and designing work to match requirements.
- Provided precise quotes for upcoming projects to minimise rework and prevent delays. for upcoming projects to reduce rework and delays.
- Allocate staff to correct jobs requiring specific skills and standards.
- Handle staff wages on weekly pay cycles and accurate records.
- Prioritise health and safety in every task and site decision.
- Fostered a positive workplace by supporting employee morale and maintaining daily focus.
- Keeping customers and staff satisfied through consistent service and quality.
- Create beautiful high-standard finishes for every completed job.
Gas engineer
British Gas
orpington, kent
2004.01 - 2020.01
- Repaired malfunctioning gas boilers to reduce downtime and maintain safe heating.
- Diagnosed gas appliance faults accurately to achieve swift, safe repairs.
- Serviced central heating systems regularly, ensuring reliable operation and minimising service interruptions.
- Installed central heating systems from initial assessment to final commissioning.
- Performed gas system maintenance using manufacturer instructions for safe, efficient running.
- Responded to emergency call outs, restoring heat promptly to ensure comfort and safety for customers.
- Encouraged uptake of new central heating contracts, contributing to customer satisfaction and long-term service relationships.
- Trained and completed exams to stay current with gas regulations.
- Disposed of old or faulty equipment parts following environmental guidelines every time.
Travel agent
Co op Travelcare
Woolwich, London
2001.09 - 2003.09
- Tailored bespoke holiday packages based on customer preferences and travel requirements, creating memorable experiences.
- Balanced sales targets while maintaining high customer service standards and care, ensuring satisfaction.
- Handled complaints and supported unhappy customers to resolve issues quickly.
- Conducted market research to identify industry trends and service changes, informing strategic decisions.
Education
NVQ Level 3 - gas
gas safe
kent 01/2004 -
NVQ Level 3 -
travel and tourism
london 01/2002 -
GCSEs -
school
kent 09/1996 - 08/2001
Skills
- Customer Service
- Operational strategy
- Business development
- Workforce optimisation
- Project budgeting
- Contract management
- Logistics coordination
- Financial oversight
- Recruiting and hiring
- Strategic project management
- Staff development
- Leadership excellence
Affiliations
- Theatre and Live music are my passion. Im a Father of two Teenagers who love to play rugby, this usually occupies most of my free time.
Timeline
Director
allwork solutions ltd
2020.11 - Current
Gas engineer
British Gas
2004.01 - 2020.01
Travel agent
Co op Travelcare
2001.09 - 2003.09
GCSEs -
school
09/1996 - 08/2001
NVQ Level 3 -
travel and tourism
01/2002 -
NVQ Level 3 - gas
gas safe
01/2004 -