Jamie Garibay

Started as Team Leader and was promoted to Warehouse Operation Supervisor position in February 2023.

I Support the new Shift Manager to run Glasses Direct Operation Fulfilment and Sales Return over 2 shifts ( mornings and afternoons) .With a total of 50 warehouse operatives, 15 agency team members, 4 Team Leaders and 3 Deputy Team Leaders.

• Restructure of the fulfilment department, complete process redesign ( H&S, Quality, manufacturing ,maintenance & panning), support documents and training, new equipment specification , workflow optimisations.
• Risk Assessment for the new site in Nottingham
• I have introduced a new way of working supported by SOP’s and adequate training.
• Weekly Operation meeting with Financial Officer, System & process Manager, Lab Manager and Customer Service Manager.
• Manage inventory across the site - Stock Control
• Cooperate with Supplier - make a monthly forecast for stocks.
• Keep contact with Royal Mail Sales & Channels office and Evri office for collections.
• Working with the Operation Manager to complete labour & demand planning, construction of weekly rotas and overtime hours .
• Help manage operational costs and identification of costs performance trends.
• I have created and developed multiple reports such as capacity models and board reports.
• Responsible for completing GMP audits schedule.
• Ensure all areas are compliant to relevant standards , H&S legislation , customer requirements and Company policies.
• Provide support to the Lab Manager assisting with fault - non conformances and call outs.
• Resolution of operational issues.
• Ensuring network SLA’s and KPI are achieved.
• Develop skills and identify talent for future career progression (I have identified the new team leaders and their deputies TL , I have also created a technical department with a new TL that I have identified when I was Warehouse Team Leader.

• Reporting to the Operation Manager
• Running the Fulfillment department within the Glasses Direct Operation
• I assisted in the relocation of the operation from Swindon to Nottingham , where they also taught me the fulfillment process that I was eventually going to run in the Nottingham site
• I had also learnt from the Swindon site how to implement a functional and operational layout for the new site in Nottingham
• I have been involved in the recruitment process since the beginning stage
• I interviewed all the candidates for the role of warehouse operative and also for the technical assistant role (quality control role) ,I have built a team and identified their potential
• I was accountable for the full training of a new team , ensuring effective practices in quality control , dispatching and packaging
• I have established a " CAN- DO " and TeamWork attitude within the team
• Managed Performance with my own KPIs and ensured SLA's was achieved
• Create rotas
• Manage Budget - costs (CPU) and took the right and needed corrective measures
• Cooperate and Communicate effectively with Senior Team Management (Process & System Manager , Customer Service Manager , Operation Manager ,Laboratory Manager , and Chief Financial Officer) to ensure that products are delivered according to the customer's requirements
• Experience in Navision (WHS) ,Metapack and Metabase System
• Stock inventory and replenishment
• Liaise with Suppliers
• Ensuring all goods received from supplier match purchase orders in terms of quantity and quality
• Conduct Disciplinary investigations, manage performance and absence issues
• Develop skills and competencies of the team through 121's and training
• During my time in the company I managed to get IOSH Certificate
• I ensured all the team complied with the H&S policy.

• Running Picking and Goods-out department with a team of 35 - 40 warehouse operatives
• Support the Operation Team Manager in KPI s delivery
• Ensuring MHE pre-use checks are carried out
• Train and Supervise new agency colleagues
• Monitor the Team reach the pick target ,running performance during the shift and report accurate data at the end of the shift
• Checking the volume cages estimation
• Finding new space for cages with picks and goods-in pallets
• Liaise with transport department and stock team
• Ensure there is the right amount of stock in the warehouse
• Liaise with stores
• Monitor completed picks to maximize vehicle load fill in -line with target
• Ensuring all shipments are done in time
• Experience in Navision WMS, outlook and Microsoft Teams
• Investigation on no labeled picks , identify any damaged or returned cage or pallet
• Taking appropriate action through stock control department to return to stock , write off or schedule for re-delivery
• Participate in and support internal audits of production environment
• Implement , improve and maintain 5s culture
• Ability to manage and challenge operation team

• Of an average of 120 - 150 agency staff
• Check ins at the start of the shift ( making sure all the staff booked for the day are sent in the right department)
• Check with Team Leader and Managers if backfield staff is needed
• Call absences and make sure they are able to come back to work for the next shift
• Welcoming new starters and tour throughout all the warehouse
• Updating training matrix to monitor all the agency staff
• Multiple departments Checks
• Hourly performance updates
• Weekly reviews with staff and Team Leaders
• Daily performance reviews of all Mail Order Department
• Return to works
• Dealing with different issues and find solutions

• Little experience in Italy as production supervisor for a local factory in Lombardia
• With a team of 32 operators and 3 Team Leaders i had to manage the day to day running of the shift
• 3 different lines where through an assembly process, boxes with components for biscuits were packed; then coordinated the communication between the floor team, management, technical department and engineering
• Attend daily meeting with Senior Manager , Planner ,Team Leaders and Technical department
• Meet with the production Teams and give instructions each week as to weekly targets
• Chair health and safety meeting and follow up any required actions
• Monitor and report department's output
• Assess the production schedule and achievement of deadline to assess if overtime is required
• Dealing with all requests from the shop floor personnel in relation to holidays, absence
• Oversee all aspects relating to health and safety within the factory
• Liaise with the HR department on conducting absence performance and disciplinary issues within the team
• Ensure that manufacturing remains a smooth and efficient process
• Organize workflows

• Complete all quality checks in production area (temperature, weight , metal detection, foreign body contamination ,GMP)
• Check the quality of the product ensuring it is produced according to customer specification
• Ensure all paperworks are filled up properly and signed up
• Report and rectify all incidents and failures in relation to QA equipment , procedures, results and finished products
• Check labels contain the correct information for the appropriate customer
• Ensure hygiene checks are carried out and documented
• Ensure the production line staff adhere to good manufacturing practice , including lines clean downs ,product change-overs , allergen control
• Approve finished products and confirm scrap and required re-works to Team Leader
• Accurately documenting inspection and test results and completing reports and logs, summarizing scrap, re-work and waste data and inputting data into quality databases
• Escalate and alert line managers and QA team to any problems , which may impact on the business compliance with food safety , quality and legality
• Producing and maintaining all relevant documents : written reports , validation documents, work instructions, QA records
• Drafted corrective actions for non-conforming products and continued quality improvements.

• Leading a team in the assembly , testing and delivery of mechanical and electrical systems
• Line set up
• Communicate with the stock controllers to ensure a sufficient level of raw materials to the required quality
• Ensure production targets are communicated
• Check components are counted , recorded and palletised
• Complete all paperwork associated with production line
• Ensure all production operative are trained
• Ensure all health safety and hygiene standards are met
• Accurate wastage record
• Fostered positive employee relationships through communication, training and coaching.
• Led performance reviews and tailored employee feedback to facilitate professional development.

• Checking and weighing raw materials
• Ensuring that machine setting are correct
• Maintaining a clean production environment
• Assembling , packaging and labeling
• Simple machine maintenance
• Food Safety trained to level 2
• During my period with GiGroup Agency in Kerry Food I have received my Apprenticeship in Performing Manufacturing Operation Level 2 and i have been trained as Production Team Leader ready to operate in a busy period
• My Duties : Ensuring communication between high care and mixer room is maintained prior to changeovers
• Ensuring tooling for changeover is planned in advance and accessible
• Ensure breakdown are communicated to engineers in a timely manner
• Ensure all equipment is used correctly and returned in good condition
• Ensure all production documentations are filled out correctly

• In Charge of 3 different departments, 2 in production (line production and hand-tie production with a staff of max 45 people and min 35 people) and in one department named Warehouse labels area with a staff of 14 people
• Production departments (lines and hand-tie)
• In these departments I reported to the Team Manager
• Production of a massive quantity of bunches of flowers through an assembly process
• An average daily production of 7.000 bunches
• The composition of the bunches are made either in line or by hand in hand-tie department
• I checked the machines were in good repair and able to give the expected daily output
• I have led my team through example with enthusiasm and influencing others to do the same promoting teamwork ethics across all departments
• I made sure that the production line ran smoothly and as efficiently as possible by setting up, troubleshooting and running the line motivating the staff and organizing workflow
• Collaborating with engineers
• Relocating workforces during break out and downtimes
• I monitored and organized workflow by updating board in my area and through strategic delegation of tasks, maximized employee efficiency and output
• I also had a small team of packing to manage that worked together with the line production
• Delivered a volume of product within timescale and budget whilst meeting quality standards in line with company targets and performance standards
• Responsible for making sure that any gaps in performance or quality are quickly identified and addressed
• Identifying potential skills in members of my staff I developed them and trained them up ,establishing a continuous improvement culture
• I ensured strict adherence to Health & Safety policy and regulation
• Maximum use of resources, continuously identify ways to reduce costs and improve standards and efficiency in all areas and Control levels and accuracy of waste and waste recording
• Input of KPIs data onto the database with accurate recording of standard times and production maintenance downtime
• During my years in Morrison I have received also internal training as First Aider

• Warehouse and labels department
• In this department I reported to the goods-in Warehouse Manager
• In charge for the massive production of sleeves ,wraps and labels used and needed in production for all bunches of flowers
• An average day production of 40.000 units in quiet time but it increased around 80.000 daily units during the busy time of
• Christmas,Easter , Mother's day and Saint Valentine's day
• I ensured inventories in the area of responsibility were accurate
• I organized staff resources ensuring the appropriate number of staff were available for work liaising with the agency recruitment management to identify potential permanent staff
• In production I organized and allocated resources( time , equipment and people) to make sure plans can reach their goals
• I was also In charge of 3 machine operators
• I Monitored workload of the team to ensure adequate time to meet line production deadlines
• I worked in close liaison with the Production Planner and received from him the production plan for the next day so I could estimate how many sleeves, wraps and labels I needed to get ready
• To make sure to get things done with no time wasted and also focusing on cost saving , I started to record and monitor all the work done by each operator and time taken they had to record the quantity of sleeves, wraps and labels recording names and times
• Before me in this department there was already this type of record but just for a few employees
• I decided to extend it to all staff
• This has given me the chance to monitor well my staff performance identifying those able to work in a fast pace so that I could allocate the staff according to their skills
• Also where there was a low performance sometimes i had to take in consideration to reallocate the employee in another department where they can keep up the pace
• At the end of the day I reviewed the work done
• I always want to do everything as precise as possible and this has helped me to avoid potential disasters in production
• MAIN DUTIES (production lines and hand -tie department and warehouse label department)
• Preparing daily workloads for staff & co-ordinating the daily production of work
• Managing the start-up procedures - unlocking and pre start checks on all operational equipment
• Allocating resources
• Ensure the delivery of materials to production lines in accordance with production schedules
• Classify all equipment and materials - place Reg Tag on items to be removed
• 5S systems
• Ensure all appropriate PPE is worn
• Motivating the team to achieve high standards and KPI targets
• Monitoring & reporting on standards & performance targets
• Ensuring that all quality checks are completed and any non conformed are reported
• Mentoring and training up junior and new staff
• Arranging & chairing weekly team meetings, focusing on targets
• Praise team members and create a positive working environment
• Work within the company guidelines
• Prioritize workloads and accommodate changes at short notice
• Maintain safe and clean working environment
• Liaison with others departments ( production , dispatch and Production Planner)
• Input of KPIs data onto the database with accurate recording of standard time and production / maintenance downtime
• Monitoring and influencing safety and quality standards
• Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.