Jamie Boud

Conducted first-time diagnoses efficiently to ensure timely vehicle repairs.
Interpreted flow diagrams to apply relevant diagnostics to vehicles.
Executed complex repairs while maintaining high-quality standards.
Coached apprentices on diagnostic equipment and methodologies.
Fostered strong customer relationships through open-ended questioning techniques.
Collaborated with aftersales team to enhance productivity and communication.

As an service technician my job role performing diagnosis work as it is my passion and what i enjoy. Experience was built over time and diagnosis improved e.g: using digital oscilloscopes, using diagnosis software etc..

• Maintained organised workspace, ensuring smooth operations.
• Complied with all safety regulations for a secure work environment.
• Assisted senior technicians for improved workflow efficiency.
• Communicated effectively with team members, promoting collaboration and teamwork.
• Enhanced technical understanding by participating in various workshops and training sessions.

Note: from my 2nd year, I was already involved with diagnosis and basic repair work. First year was basic and general maintenance.

• Fostered work ethics in trainees, leading to greater responsibility among crew members.
• Maintained health and safety regulations with regular training updates to the crew.
• Boosted morale within the team via motivational speaking at routine briefings.
• Achieved high employee commitment through supportive mentoring practices.