Jamie Barnes
Windmill Hill,East Sussex
Summary
Driven and results-focused events professional with a proven track record of boosting sales and streamlining operations across major UK venues. Experienced in leading teams, launching revenue-driving pop-ups, and managing high-pressure event days with confidence and control. Skilled at identifying opportunities to improve processes, maximise stock efficiency, and train teams to deliver strong, consistent service. Comfortable working client-facing or behind the scenes, always focused on delivering smooth operations and hitting commercial targets.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Trainee Account Project Manager
Shack Events
London
09.2024 - 08.2025
- Cultivated strong relationships with core teams, contributing to training and development initiatives.
- Independently managed Queens Park Rangers site, launching two pop-up locations that boosted match day revenue by 33%
- Trained casual Event Managers to uphold operational standards during set up and event days for smaller games.
- Oversaw operations at multiple high-profile venues, tailoring event delivery to each client’s specifications.
- Led operations at Wembley Stadium, refining processes and ensuring compliance with health standard, solving complex problems with effective teamwork across 70 -100 units
- Optimised bar operations for casual staff, enhancing service consistency and speed.
- Managed stock across high-volume events, overseeing planning, tracking, and distribution of resources with outstanding results across the board.
- Analysed sales data post- event to monitor stock movement and wastage, improving reporting accuracy and improving future performance.
- Improved team communication by organising regular team meetings and discussions.
- Maintained high levels of service whilst dealing with client queries and complaints.
- Conducted venue inspections for new and existing locations.
Staffing Assistant
Shack Events
London
06.2024 - 09.2024
- Gained operational insight into staff planning and resource allocation across multi-site operations.
- Allocated teams based on skill level and training needs, balancing experienced staff with opportunities for new starters.
- Ran large group interviews, leading through selection and onboarding processes.
- Verified right-to-work documents using Trust ID before setting up staff profiles.
- Ensured all staffing complied with company policy, including strike tracking, issuing fair warnings, and deactivating accounts where necessary.
- Delivered practical, hands-on event day training to ensure all staff were confident in their unit roles.
Area Manager / Office Administrator
Shack Events
London
09.2022 - 06.2024
- Led Patch Managers and Event Ops teams on event days, ensuring service readiness and efficient resolution of operational challenges.
- Oversaw setups and breakdowns for events, enhancing technical knowledge for future roles.
- Delivered comprehensive bar installations, including electrics, signage, equipment setup, and hygiene checks.
- Maintained high-value equipment during post-event clean downs, ensuring optimal performance of machines.
- Managed office administration tasks, preparing essential event paperwork, including stock sheets and troubleshooting guides.
- Produced event-day lanyards promptly to meet operational requirements.
- Facilitated secure disposal of sensitive documents to uphold data security standards.
Team leader/Bar Staff
Shack Events
London
04.2022 - 09.2022
- Trained new and existing team members to ensure consistent service standards.
- Managed smooth bar operations during high-pressure event days.
- Achieved record sales on a 1.5-metre unit, working alongside one team member.
Customer Experience / Checkout Supervisor
Sainsbury’s
Hastings, East Sussex
11.2018 - 08.2022
- Supervised checkout operations, enhancing support for frontline teams and troubleshooting self-service machines.
- Managed cash room activities, overseeing morning floats and end-of-day cash reconciliation.
- Investigated product return cases, coordinating with Sainsbury’s Labs on customer complaints involving foreign objects.
- Executed promotional plinth changes, ensuring adherence to visual merchandising standards.
- Delivered consistent customer support across all front-of-house roles.
Agency Event Staff
Sammons Group
Hastings, East Sussex
12.2017 - 10.2018
- Delivered silver service, table service, and kitchen porter duties at private weddings and corporate events.
- Supported event setup and breakdown, working flexibly to client specifications.
- Adapted quickly to different venues and client needs, maintaining high service standards across varied event environments.
Education
BA (Hons) - Fine Art
University of the Arts London
London 09/2021 - 09/2024
Art Foundation Diploma - Art & Design
Sussex coast college
Hastings, East Sussex 09/2020 - 06/2021
Diploma - Travel and Business
Sussex Coat College
Hastings, East Sussex 09/2017 - 06/2018
Skills
- Data Visualization Critical Thinking Stock Management Excellent Communication Team Training Project Management Food Safety Kit & Equipment Management Process Development Sales Analysis Concept Design & Execution
- Microsoft Office Suite
- Square
- Adobe Suite
Hobbies and Interests
Passionate about live events, with experience both operationally and as an attendee., Achieved Duke of Edinburgh Bronze Award, demonstrating teamwork and self-discipline., Successfully hosted a solo art exhibition, fully funded by Coastal Currents Art Festival., Organised and contributed to a pop-up art and clothing exhibition, showcasing original designs.
Certification
Food & Hygiene Level 2
Accomplishments
Duke of Edinburgh Bronze
Solo Art exhibition funded by Costal Currents art festival
Affiliations
Live events
Cooking
Art
Nature
Timeline
Trainee Account Project Manager
Shack Events
09.2024 - 08.2025
Staffing Assistant
Shack Events
06.2024 - 09.2024
Area Manager / Office Administrator
Shack Events
09.2022 - 06.2024
Team leader/Bar Staff
Shack Events
04.2022 - 09.2022
Customer Experience / Checkout Supervisor
Sainsbury’s
11.2018 - 08.2022
Agency Event Staff
Sammons Group
12.2017 - 10.2018
BA (Hons) - Fine Art
University of the Arts London
09/2021 - 09/2024
Art Foundation Diploma - Art & Design
Sussex coast college
09/2020 - 06/2021
Diploma - Travel and Business
Sussex Coat College
09/2017 - 06/2018
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