Summary
Overview
Work History
Education
Skills
Team Sports such as football and volleyball.
Timeline
Generic

James W Tarnue

City, Monrovia

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

8. Finance & Control Assistance Manger

Golden Veroluem, Liberia
11.2023 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Finance & Control Chief Clerk

Golden Veroluem, Liberia
08.2019 - 10.2023
  • Increased efficiency by streamlining office processes and implementing new organizational systems.
  • Enhanced communication between departments by establishing clear procedural guidelines and protocols.
  • Managed a team of clerks, providing training, mentorship, and performance evaluations to support their professional development.
  • Reduced errors in documentation by implementing a thorough review process for all outgoing materials.
  • Processed invoices accurately and efficiently, ensuring timely payments from clients and vendors alike.
  • Balanced budgets with precision, identifying potential cost-saving measures where appropriate.
  • Negotiated contracts with vendors to secure the best possible prices for goods or services.
  • Monitored and tracked budgets and expenses.
  • Compiled and analyzed data to produce reports.

HR Office Assistance

Golden Veroluem, Liberia
06.2019 - 08.2019
  • Continuously updated personal knowledge of industry trends, enabling more informed responses to customer inquiries.
  • Assisted in training new staff members, ensuring they had a strong foundation in company policies and procedures.
  • Communicated with customer to understand needs and concerns.
  • Trained new personnel regarding company operations, policies and services.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Answered and redirected incoming phone calls for office.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for new hires.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Participated in recruitment and selection process for new hires.
  • Compiled employee records from individual departments to maintain central files.
  • Helped employees register for benefits programs using online portals.

Data Iputter Clerk

Golden Veroluem, Liberia
12.2018 - 05.2019
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Driver

Golden Veroluem, Liberia
02.2018 - 12.2018
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Contributed to environmental sustainability efforts by reducing idling time whenever possible.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Project Supervisor

Doramie Group
05.2015 - 02.2018
  • Enhanced project efficiency by streamlining processes and implementing time-saving strategies.
  • Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
  • Improved team collaboration with regular meetings, clear communication, and shared goals.
  • Reduced project costs by proactively identifying potential risks and implementing cost-effective solutions.
  • Developed strong relationships with clients to ensure satisfaction and repeat business.
  • Managed budgets, resources, and timelines for multiple simultaneous projects, ensuring maximum efficiency.
  • Implemented innovative solutions to overcome obstacles and meet tight deadlines without compromising quality standards.
  • Delivered completed projects on time by prioritizing multiple tasks.

Office Technical Assistant

Doramie Group
09.2013 - 05.2015
  • Enhanced system efficiency by troubleshooting hardware and software issues, resulting in reduced downtime.
  • Streamlined technical processes for improved productivity through meticulous documentation and organization of procedures.
  • Provided high-quality customer support by addressing inquiries and resolving technical problems, leading to increased customer satisfaction.
  • Collaborated with cross-functional teams to develop innovative solutions for complex technical challenges, driving business growth.
  • Evaluated the performance of systems and networks through comprehensive testing methodologies, identifying areas for improvement or optimization.
  • Participated in ongoing professional development activities such as workshops, conferences, or webinars to stay current on industry best practices.
  • Provided technical guidance and support to team members.
  • Assisted in the planning and execution of IT projects, contributing technical expertise and resource management skills to ensure successful outcomes.
  • Gathered, organized and distributed technical documentation.
  • Performed minor maintenance and repair on malfunctioning computer equipment.
  • Liaised with customers, communicating and resolving problems and concerns.
  • Updated supervisor on status of projects.

Supervisor

Winner Incorporated, Liberia
03.2011 - 08.2013
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.

Education

High School Diploma -

St Augustine Episcopal Mission High School
Liberia
2010

Skills

  • Staff Development
  • Marketing
  • Business Development
  • Contract Management
  • SAP Data Imputer
  • Driver
  • Use of Computer ( Ms Office [Ms word, Excel, Power point] etc)
  • Field supervision
  • Team Leader
  • Strong Decision Maker
  • Problem Solver
  • Innovative
  • Service-focused
  • Leadership Ability
  • Standard English

Team Sports such as football and volleyball.

I have been playing football and volleyball since my High School days  from 2010 till date, still actively engaged with work colleagues and local community.

Timeline

8. Finance & Control Assistance Manger

Golden Veroluem, Liberia
11.2023 - Current

Finance & Control Chief Clerk

Golden Veroluem, Liberia
08.2019 - 10.2023

HR Office Assistance

Golden Veroluem, Liberia
06.2019 - 08.2019

Data Iputter Clerk

Golden Veroluem, Liberia
12.2018 - 05.2019

Driver

Golden Veroluem, Liberia
02.2018 - 12.2018

Project Supervisor

Doramie Group
05.2015 - 02.2018

Office Technical Assistant

Doramie Group
09.2013 - 05.2015

Supervisor

Winner Incorporated, Liberia
03.2011 - 08.2013

High School Diploma -

St Augustine Episcopal Mission High School

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James W Tarnue