Summary
Overview
Work history
Skills
Timeline

James Christopher McNamee

Putney

Summary

Goal-driven Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing daily operations and making successful policy decisions which positively impact business direction and bottom-line profits.

Overview

13
13
years of professional experience

Work history

British Airways
07.2018 - Current
  • Catering Performance & Standards Executive, Mixed fleet cabin crew
  • Write off, scrappage and donation of circa £400000 of PPE
  • Saving circa £7 million per annum on warehousing
  • Reduction of £8 million by switching from air to sea freight
  • Reduction of 14 million pieces of single use plastic cat 1 waist which reduced cost by £60000 per annum
  • Look at sustainable methods of disposal - recycling, biofuel, charitable donations
  • Management of our base caterer with approximately 250 short haul & 80 long haul departures per day
  • Monitoring operational status to ensure adequate resourcing
  • Use NPS whilst feeding back on dishes presented
  • Compile and publish the daily operational report and issue to the leadership team
  • Fully investigate and report any crucial safety incidents arising from pre departure to inflight, capture trends and manage our suppliers accordingly
  • Workeing alongside internal stake holders, our base caterers, and overseas partners to launch a catering pod on a new route
  • Steer RFP with relevant overseas suppliers to ensure continuous service within agreed pricing including a range based on currency fluctuations, supply chain issues and inflation
  • Writing of business cases to ensure buy in from finance and other stake holders
  • Fully compliant with all aircraft SEP equipment locations and usage
  • Working across all cabins with added emphasis on premium cabins such as First and Club World ensuring recognition of relevant executive club members and ensuring they receive a tailored service in flight
  • Use of service snap shots and own self lead learning of various resources to ensure service delivery that is unique to British Airways standards
  • Tracking trends onboard and pre departure to ensure on time departures and using relevant feedback to ensure trends are monitored
  • Leading competent and in-depth galley chat looking at menus and highlighting these such the Best of British offering and ensuring Crew see the dishes so can highlight the offering
  • Looking at competitor and open market trends to use these to suggest ideas and feedback to relevant IFCE departments.

Business manager and Black

Bidfood, Formally Bidvest foodservice
05.2016 - 07.2018
  • White coffee Champion
  • Full P&L responsibility with 15% YOY growth
  • Retain and Grow sales in existing client base
  • Gain & retain new business ensuring Platinum & Gold accounts receive high levels of service
  • Pricing and tendering using Independent and National pricing structure to prepare and present tenders
  • Work with our strategic brand partners such as Delifrance &McCain on key campaigns and new business opportunities
  • Drive key pillar growth alongside the specialist team - growing Non Food, Wines & Spirit and Fresh meat buying customers
  • This includes drawing up a wine list and conducting tastings, meat cook off and looking at opportunities to grow non-food sales year on year
  • Utilising market trends to develop menus
  • Grow own brand basket share
  • Look at Year on Year performance to adjust daily activity to show growth
  • Manage a rolling pipeline to ensure consistent new business, using resources such as scores on the doors, planning portals and local press
  • Ensure local depot teams are supported in growth of Black & White looking after samples, equipment quotes and running of telesales days
  • Gained WSET level 2
  • Develop, plan and cost menus
  • Look at wine pairings for menus
  • Look at non food such as chemicals, crockery and glass ware and sustainable not food lines that reduce waste and costs for clients whilst cross selling and gaining basket share
  • Analyse competitor activity and pricing
  • Coach in-house teams and recognise performance
  • Help develop and train clients' teams on menus, dishes and running trials
  • Looking for market growth so run campaigns aimed at specific sectors such as garden centres and golf clubs.

Countrywide Group & George F White
03.2010 - 05.2016
  • Residential valuer, sales and lettings
  • Valuation of properties using market data and local knowledge to bring properties to market whilst maintaining 3% fees
  • Drive viewings using sales teams
  • Drive additional revenue from ancillaries' sales such as Rightmove upgrades which generated £1000 per week in additional revenue
  • Manage sales portfolio
  • Use corporate contacts to drive corporate listings and retain market share
  • Cross sell mortgage, lettings, estate management, land sales and livestock sales
  • Move landlord to managed lettings which increased fees by £500 -£1250 per property per month
  • Use of our contractors who pay us commission from jobs levied at minimum 5%
  • Target aged listings with competitor agents.

Skills

  • Project budgeting
  • Market trend analysis
  • Staff training and development
  • Business development
  • Contract management
  • Customer relations
  • Operations management
  • Customer relationship management

Timeline

- British Airways
07.2018 - Current
Business manager and Black - Bidfood, Formally Bidvest foodservice
05.2016 - 07.2018
- Countrywide Group & George F White
03.2010 - 05.2016

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James Christopher McNamee