Hi, I’m
James Wymer
North Walsham,Norfolk
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
years of professional experience
Work History
Howdens JoineryCromer, Norfolk
Business Developer/ Admin
09.2014 - Current
Job overview
- Generated many business leads over my time at Howdens through building quality relationships with many customers.
- Successfully managed 500 trade accounts over the best part of 10 years.
- Developed professional relationships with my customers by being the go-to-guy at the depot.
- Priding myself on being professional and reliable. Helping resolve customers needs and offering solutions.
- Maintained a high level of integrity by keeping sensitive client data and corporate information confidential.
- Prospected for new business opportunities via cold calling, using lead generation lists and networking.
- Being the first person to answer phone calls from customers and the first person to speak to them in the showroom,
Education
North Walsham High School
GCSEs from English
North Walsham High School
GCSEs from Maths
North Walsham High School
GCSEs from Science
North Walsham High School
GCSEs from Art
Howdens Joinery
Certificate of Higher Education from Trade customer services
Howdens Joinery
Certificate of Higher Education from Fork lift license
Skills
- Goal-setting
- Client retention
- Outbound call management
- Customer service and support
- Account management
- Client relations
- New business development
- Relationship building
- Business generation
- Warm and cold calling
Timeline
Business Developer/ Admin
Howdens Joinery
09.2014 - Current
North Walsham High School
GCSEs from English
/2012
North Walsham High School
GCSEs from Maths
/2012
North Walsham High School
GCSEs from Science
/2012
North Walsham High School
GCSEs from Art
/2012
Howdens Joinery
Certificate of Higher Education from Trade customer services
/2015
Howdens Joinery
Certificate of Higher Education from Fork lift license
/2015
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