Delivered food orders to customers promptly, adhering to tight schedules and maintaining high service standards.
Followed all necessary protocols to ensure products were delivered safely and securely.
Respected customer preference by following instructions to increase satisfaction and loyalty.
Maintained vehicle in optimum condition for safety and reliability.
Upheld strict adherence to food safety and handling protocols, safeguarding the quality and hygiene of deliveries.
Managed planning of efficient and safest routes for journeys using maps and GPS systems.
Determined optimum route to meet schedule targets and satisfy customers.
Verified orders before each delivery to maintain accuracy and recorded delivered goods to complete transactions in system.
Used excellent customer service skills to solicit client feedback and reported them back to head office.
Delivery Driver
Argos
Stoke On Trent
03.2022 - 09.2024
As a delivery driver, my main responsibility is to not only ensure the timely delivery of packages to customers, but also to ensure the safety of the vehicles and packages that I am entrusted with every day. Safety is of utmost importance in my line of work.
In addition to conducting daily vehicle checks, I also make sure to undergo new training and refresher courses regularly. These training sessions cover topics such as defensive driving, proper handling of packages, and navigating safely through various road conditions. By keeping up-to-date on the latest safety procedures and techniques, I am able to maintain high levels of safety and professionalism while on the job.
Security officer
Asda
Stoke-On-Trent
04.2019 - 05.2021
One of the main responsibilities of my job is to monitor the CCTV cameras installed throughout the premises. This allows me to keep a close eye on any suspicious activities or potential threats. By constantly scanning the screens, I can quickly identify any unusual behavior and take immediate action to prevent any security breaches.
In addition to monitoring the CCTV cameras, I am also responsible for filing reports on any theft incidents that occur within the premises. Whether it be internal theft by employees or external theft by customers, it is important for me to document and report these incidents to the necessary authorities. By keeping detailed records of these incidents, I can help prevent future thefts and enhance the overall security of the premises.
Security officer
Debenhams
Stoke-On-Trent
03.2018 - 03.2019
As a security guard at a local retail store, my primary role involved monitoring CCTV cameras and apprehending individuals who were caught committing theft throughout the store. It was a job that required constant vigilance and attention to detail, as I was responsible for ensuring the safety and security of both the store and its customers.
In some cases, the individuals would willingly admit to stealing and hand over the stolen items. In other instances, they would deny any wrongdoing and become hostile or aggressive. In these situations, I had to rely on my training and experience to handle the confrontation calmly and professionally, while also ensuring the safety of myself and others.
Working as a security guard also allowed me to collaborate closely with Police Community Support Officers (PCSOs) and local law enforcement. I participated in regular meetings and training sessions with them, where we would discuss recent crime trends in the area and share information on how to better prevent and respond to criminal activities.
Enforcement officer
Jobs Corps USA
Pittsburgh, PA
09.2015 - 12.2017
As an enforcement officer for Job Corps, my team and I had a crucial role in ensuring the safety and security of every young adult on campus. Our responsibilities extended far beyond simply maintaining order – we were the first line of defense in managing crisis situations, handling hostile actions towards staff, and facilitating the transport of young adults to other facilities or back home. In addition to these duties, I also served as the on-shift EMT, providing immediate medical care for any young adult in need.
Mentorship was a key aspect of my work at Job Corps. I had the privilege of helping young adults develop new skills, set goals for themselves, and overcome obstacles that stood in their way. By taking the time to listen to their concerns, offer guidance, and provide encouragement, I was able to empower them to reach their full potential.
Emergency Medical Technician
Ross/West View Emergency Medical Services.
Pittsburgh USA, PA
10.2013 - 08.2015
As an EMT, I was often on the front lines during emergencies and natural disasters, providing life-saving medical care to those affected. This required quick thinking and the ability to remain calm under pressure, even in the face of chaos and uncertainty.
Overall, my time as an EMT was a transformative experience that taught me valuable skills and instilled in me a sense of responsibility and compassion. I learned the importance of teamwork and communication, as well as the significance of being prepared for any situation that may arise.
Bed Builder
The Original mattress Factory
Pittsburgh USA, PA
03.2010 - 05.2013
Working as a bed builder was both challenging and rewarding. My main responsibility was to ensure that all products were built accurately and in a timely manner for each customer. This required a keen attention to detail and a steady hand to ensure that each bed was constructed to the highest quality standards.
In addition to building beds, I was also responsible for quality control and inventory management. This meant that I had to inspect each finished product to ensure that it met our strict quality standards before being shipped out to the customer. I would carefully examine each bed for any defects or imperfections, making sure that everything was in perfect working order.
Accountant and Administrative Assistant at All Nations International Development AgencyAccountant and Administrative Assistant at All Nations International Development Agency