Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
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James Willcox

James Willcox

Bristol,South Gloucestershire

Summary

Driven professional with proactive approach and excellent problem-solving abilities, Aiming to transition into Social care role whilst studying relevant higher education courses.

Combines transferable skills and "lived" experiences, with strong communication and teamwork skills and above all the desire to help others experiencing hardship.

Overview

33
33
years of professional experience
1
1
Certification

Work history

Facilities Engineer

Almeda Facilities
Bristol, UK
01.2017 - 06.2025


  • Responsible for health and safety compliance and ongoing maintenance of assets to ensure daily running of a SGC building.
  • Helping tenants and visitors with their needs and working closely with team members to deliver a friendly, caring and professional service.
  • Good knowledge of 'Risk assessment/Method statements' for all aspects relating to public, tenants and contractors safety, including fire evacuation and all building fire regulations, Access control and legionella control.
  • First aid team member '1st response level'
  • Responded promptly to emergency situations, ensuring minimal disruption to operations.
  • Developed preventative maintenance schedules, extending the life of essential machinery,.
  • Provided technical support for facility-related issues, leading to improved functionality.
  • Facilitated relocation projects, ensuring smooth transition and minimal work interruption.
  • Prepared detailed reports for comprehensive facilities maintenance.
  • Maintained excellent working conditions through regular site inspections and repairs as needed,.
  • Improved building efficiency with proactive HVAC system maintenance.
  • Ensured regulatory compliance by maintaining up-to-date knowledge of relevant laws and standards.
  • Conducted safety audits to ensure compliance with health and safety regulations.
  • Responsible for Electrical/mechanical tasks and working alongside contractors.



Class 2 driver

Agencies various
01.2015 - 01.2017
  • Working through agencies I have gained ongoing experience working for established companies like DHL and Royal mail, working days, evenings and weekends delivering palletised freight and parcels to the customer.
  • Completed route planning efficiently, minimising delays.
  • Adhered strictly to company policies and regulations throughout operations.
  • Guaranteed client satisfaction through professional and friendly interaction during deliveries.
  • Practised proper documentation to ensure accurate record keeping.

Catering Supervisor

Self Employed
01.1992 - 01.2015
  • Food production and multidrop delivery.
  • I owned this business and built it from a sandwich round delivering to a local customer base in Yate to a small catering business delivering business lunches and outside catering around the Bristol area.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Diploma of Higher Education - Health and social care

Counselling skills diploma level3 (RQF) NCFE CACHE

Certificate of Higher Education - Health and social care

Drug and Alcohol Counselling level3 QLS

GCSE - English, Maths, French, Religious education, Science

KLB school
Wotton-under-Edge, Gloucestershire

Skills

  • "Learned experience" of rehabilitation
  • Patience and tolerance
  • Adaptive communication skills
  • First Aid/CPR/DEFIB trained
  • Proactive and attentive
  • Dependability
  • Empathetic listening
  • Compassion and understanding

Affiliations

  • Keen interest in preparing healthy meals and also enjoy playing basketball in evenings with my son. on weekends we enjoy early morning walks and fishing if the weather permits it.

Certification

Approved CITB "safety supervisor training scheme" (SSSTS)

Accredited City & Guilds portable appliance testing certificate

Safety harness certificate

First aid at work certificate DEFIB/CPR

IOSH Fire marshal certificate


Timeline

Facilities Engineer

Almeda Facilities
01.2017 - 06.2025

Class 2 driver

Agencies various
01.2015 - 01.2017

Catering Supervisor

Self Employed
01.1992 - 01.2015

Diploma of Higher Education - Health and social care

Counselling skills diploma level3 (RQF) NCFE CACHE

Certificate of Higher Education - Health and social care

Drug and Alcohol Counselling level3 QLS

GCSE - English, Maths, French, Religious education, Science

KLB school

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James Willcox