Summary
Overview
Work History
Education
Skills
Timeline
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James Willcott

Warwick,Warwickshire

Summary

Im a skilled individual with an array of knowledge in sales and marketing. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Resourceful Sales Executive with experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches. Hardworking and motivated student with good study skills and excellent communication abilities seeks opportunities in account management. Works hard to prepare and deliver accurate, thorough work. Collaborates well on group projects for presentations and tasks.

Overview

4
4
years of professional experience

Work History

Driver

Maxi Haulage
Warwick, Warwickshire
12.2022 - 03.2023
  • Retained excellent local area knowledge to plan optimal routes.
  • Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
  • Washed and polished service vehicles to maintain professional appearance.
  • Carried out vehicle checks and organised repairs to achieve timely resolution.
  • Keeping to time scales as i delivered to high profile clients like Mclaren , Aston Martin and Volvo trucks.
  • Updated monthly mileage records to track trends and identify improvements.
  • Planned routes and schedules to achieve consistent service availability.
  • Maintained professional appearance and excellent hygiene levels to uphold company reputation.

Sales Executive

Robins and Day
Coventry, Warwickshire
01.2021 - 12.2022
  • Helped to set up showrooms and displays to wow visitors.
  • Finalised sales administration accurately and promptly to meet company standards.
  • Gained practical experience closing sales in face-to-face environment.
  • Met sales targets consistently to drive revenue increase.
  • Demonstrated vehicle features, using approved presentation methods to showcase add-on products.
  • Promoted vehicle sales using proven selling tactics and strategies.
  • Sold new and used vehicles valued up to £45,000.
  • Identified customer needs and desires to proactively promote suitable vehicles and benefits.
  • Qualified customers based on needs, desires and budget to guide selling and marketing strategies.

Account Manager

Legal & General
Leicester, Leicestershire
05.2020 - 01.2021
  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Retained existing customer accounts through consistent engagement and sales data analysis.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Evaluated and negotiated commercial contracts with existing customers to achieve high renewal rate.
  • Continuing to evaluate peoples situation and providing the relevant product to suit them.

Telephone Operator

Sitel UK
Stratford-upon-Avon, Warwickshire
12.2018 - 05.2020
  • Provided information on the public heath sector to citizens.
  • Resolved customer issues and escalated major concerns to management.
  • Handled incoming and outgoing calls, exceeding company target goals.
  • Answered calls within required time frame to achieve achieving high ranking in company-wide operator performance.
  • Advised people on what to do in the covid crisis.
  • Referring people to specific doctors and health care professionals.

Education

GCSEs - English , Maths , Science , Drama , Music

Myton School
Warwick

Bachelor of Arts - Electronic Music Production

Wolverhampton University
Wolverhampton

Skills

  • Lead development
  • Service promotions
  • Customer relations
  • Customer service
  • Account management
  • Partnership marketing
  • Business development
  • Retail marketing
  • Market and competitive analysis
  • Sales goal attainment
  • Complex negotiations

Timeline

Driver

Maxi Haulage
12.2022 - 03.2023

Sales Executive

Robins and Day
01.2021 - 12.2022

Account Manager

Legal & General
05.2020 - 01.2021

Telephone Operator

Sitel UK
12.2018 - 05.2020

GCSEs - English , Maths , Science , Drama , Music

Myton School

Bachelor of Arts - Electronic Music Production

Wolverhampton University
James Willcott