James Whiteman
Wisbech,Cambridgeshire
Summary
Throughout my career, I have strived to excel in each job and central to that is providing excellent customer service. I think one of the keys to a successful business is a well motivated, professional and friendly workforce that exceeds its customers expectations.
Overview
32
32
years of professional experience
Work History
Photographer
Self-Employed
Wisbech, Cambridgeshire
01.2019 - Current
- Deliver consistently high-quality photography exceeding client expectations.
- Helped develop a successful business which has achieved numerous awards for creative and professional excellence.
- Increased business profitability by managing costs, increasing bookings and carefully increasing prices over time.
- Create and maintain a strong company brand across both physical and online media.
- Manage client communication in a prompt, professional manner so that customers are relaxed and confident with us.
- Manage bookings, invoicing and the completion of contract paperwork.
- Utilised Adobe Photoshop, Adobe Lightroom, Microsoft Word and Microsoft Excel in the running and management of the business.
Owner
Kim Cars Airport Transfers
Kimbolton, Cambridgeshire
05.2012 - 04.2022
- Established and successfully managed a profitable, well respected business within the transport sector.
- Created a base of regular clients by consistently delivering a dependable service.
- Trained and supervised a team to professionally represent the business and contribute to company growth.
- Operated in both the B2B and B2C sectors.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
Branch Manager
Peter Lane & Partners
Kimbolton, Cambridgeshire
02.2011 - 05.2012
- Responsible for managing an Estate Agency office in line with company policies and goals.
- Enhance and modernise company practices.
- Manage a team of sales and administration staff to achieve monthly targets.
- Maintain regular communication with clients and record conversations for future reference.
- Generate regular management reports and communicate with head office.
Branch Manager
Hobarts Estate Agents
London
07.2000 - 02.2011
- Managed a successful North London estate agency office.
- Recruited and managed a team with a focus on delivering high quality customer service.
- Managed day to day operations across other offices in the group.
- Ensured compliance with current and future regulations.
- Discussed and created strategies with company owner.
- Designed and maintained company branding for physical and online marketing.
Sales Executive
Hugo International
Kings Langley, Hertfordshire
07.1997 - 06.2000
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets.
- Generated new leads and opportunities to maximise revenue.
- Maintained technical product knowledge to aid product development and identify sales trends and opportunities.
Sales Executive
Tait Electronics
Huntingdon, Cambridgeshire
01.1993 - 07.1997
- Maintain a relationship with network of dealers reselling Tait products.
- Process orders and aid dealers in fulfilling their customers requirements.
- Regularly travel to head office in New Zealand to aid in new product development.
- Maintain a comprehensive knowledge of existing and new technologies to train staff and dealer network.
Education
BTEC - Business, Finance and IT
Huntingdonshire Regional College
Huntingdon 1994 - 1994
GCSEs -
Hinchingbrooke School
Huntingdon 1986 - 1991
Various
Skills
- Outstanding Customer Service
- Attention to Detail
- Self Motivated
- Conscientious & Diligent
- Good Communicator
- IT Literate
- Leadership Skills
- Teamwork and Collaboration
- Client Account Management
Timeline
Photographer
Self-Employed
01.2019 - Current
Owner
Kim Cars Airport Transfers
05.2012 - 04.2022
Branch Manager
Peter Lane & Partners
02.2011 - 05.2012
Branch Manager
Hobarts Estate Agents
07.2000 - 02.2011
Sales Executive
Hugo International
07.1997 - 06.2000
Sales Executive
Tait Electronics
01.1993 - 07.1997
BTEC - Business, Finance and IT
Huntingdonshire Regional College
1994 - 1994
GCSEs -
Hinchingbrooke School
1986 - 1991
Various
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