James Walker
Great Harwood,Lancashire
Summary
A driven & ambitious individual constantly looking to improve and become the best version of themselves possible. I've learnt very valuable and transferable skills from previous roles and I'm looking to put these into what I do today and for the future. With my experience in sales and customer-facing roles I hope to land a fantastic opportunity in a business related programme.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
National Accounts Co-ordinator
What More UK
Accrington, Lancashire
06.2024 - Current
- Coordinated between different departments for efficient workflow, enhancing productivity.
- Generated monthly sales forecasts which helped in inventory management.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Handled inbound queries by phone, email and in person.
- Provided insightful recommendations based on thorough data analysis.
- Resolved complex issues using problem-solving skills.
Casual Sales Assistant
Sports Direct
Accrington, Lancashire
10.2023 - 06.2024
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Monitored trends in consumer behaviour with keen attention to detail.
- Delivered exceptional after-sales service, encouraging repeat business.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
Bar Staff
Walmesley Arms
Great Harwood, Lancashire
03.2024 - 05.2024
- Checked identification to maintain legal compliance.
- Restocked bar efficiently during busy periods.
- Managed customer disputes effectively, preserving the business reputation.
- Managed bar inventory for efficient operation.
- Served customers to foster a friendly atmosphere.
- Kept records of tabs accurately, avoiding monetary discrepancies.
Casual Sales Assistant
Outdoor Action LTD
Blackurn, Lancashire
01.2023 - 05.2023
- Delivered exceptional after-sales service, encouraging repeat business.
- Utilised excellent communication skills to provide detailed product information.
- Assisted customers with product selection for optimal satisfaction.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Monitored trends in consumer behaviour with keen attention to detail.
Volunteer
Ribble Rivers Trust
Clitheroe, Lancashire
09.2022 - 10.2022
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
Education
BTEC - Business Studies
Burnley College
Burnley 09.2022 - 05.2024
Skills
- Sales
- Outlook/Excel
- Confident
- Leader
- Resilience
- Communication
- Adaptability
Affiliations
- Football
- Health & Lifestyle
- Spending time with family & friends
Accomplishments
Microsoft Excel Training Foundation, East Lancs Chamber of Commerce, Accrington 2024
Prefect, St Augustin's RC High School, Clitheroe, 2021/2022
Football Captain, Padiham FC U16's, Burnley, 2021/2022
Timeline
National Accounts Co-ordinator
What More UK
06.2024 - Current
Bar Staff
Walmesley Arms
03.2024 - 05.2024
Casual Sales Assistant
Sports Direct
10.2023 - 06.2024
Casual Sales Assistant
Outdoor Action LTD
01.2023 - 05.2023
Volunteer
Ribble Rivers Trust
09.2022 - 10.2022
BTEC - Business Studies
Burnley College
09.2022 - 05.2024
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