
Dynamic Biosample Operations Manager with strong expertise across the full sample lifecycle, courier coordination, and incident resolution. Proven ability to streamline workflows, manage non‑conformances, and enhance service performance. Skilled collaborator across hospitals, labs, suppliers, and sequencing partners, ensuring smooth operations and compliance with regulatory standards.
Manage end-to-end biosample operations, acting as the primary contact for laboratories, hospitals, couriers, suppliers, and internal stakeholders to ensure smooth sample processing, sequencing, and service delivery.
Provide operational expertise across the full sample lifecycle, including collection, handling, transport, storage, metadata validation, and downstream processing in line with study specifications and quality standards.
Lead logistics and stakeholder coordination, overseeing courier activity, urgent operational requests, and regular performance meetings to resolve issues, mitigate risks, and maintain service continuity.
Monitor operational performance and drive continuous improvement, using service management tools and data analysis to investigate incidents, identify trends, manage non-conformances, and support strategic decision-making.
Maintain compliance and governance documentation, including SOPs, reports, presentations, meeting materials, and procurement records, ensuring alignment with regulatory requirements.