James Tob-Ogu
Lincoln,Lincolnshire
Summary
Accomplished professional with expertise in strategic marketing techniques and product launch strategy, adept at navigating complex regulations and driving business development. Demonstrates proficiency in sales funnel management, financial reporting, and logistics management, leveraging skills in Microsoft Excel and Sage 100 to optimise operations. Skilled in online marketing strategy and network building, with a focus on inventory control systems and business and cash flow planning. Committed to advancing product development initiatives while pursuing opportunities for growth within dynamic industries.
Reliable individual skilled in building positive relationships through excellent communication and negotiation abilities. Plans and prioritises well to achieve project objectives. Leads by example to motivate hardworking, high-performing teams.
Experienced Owner skilled in building profitable, reputable business teams. Develops and nurtures productive stakeholder, staff and customer relations for increased company loyalty. Monitors market trends and consumer demand to remain ahead of competitor activity.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Owner & Director
Domingo Caffe
Lincoln, Lincolnshire
12.2020 - Current
- Conducted regular performance reviews for staff development and progress tracking.
- Led team meetings to foster open communication and collaboration.
- Managed daily operations, ensuring smooth running of the business.
- Developed new business opportunities for increased market reach.
- Oversaw inventory management, preventing stock shortages or overages.
- Streamlined operations for improved efficiency and productivity.
- Created a strong brand identity through innovative marketing strategies.
- Delegated tasks effectively amongst staff members, promoting teamwork.
- Delivered high standards of service by training all staff members thoroughly.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Developed winning sales strategies to drive revenue.
- Reviewed financial data and reports to formulate annual and quarterly budgets.
- Promoted brand at events and conferences and established strong reputation within industry.
Director and Owner
Oak and Barrel
Lincoln, Lincolnshire
02.2026 - 05.2016
- Enhanced productivity through innovative management techniques.
- Optimised resource allocation to maximise productivity.
- Introduced new marketing campaigns, boosted brand image.
- Drove process improvements, optimised workflow efficiency.
- Boosted sales performance through targeted marketing strategies.
- Monitored industry trends to stay ahead of the competition.
- Managed stock levels to ensure optimal supply and demand balance.
- Ensured compliance with trade regulations, avoiding penalties.
- Established strong relationships with suppliers by negotiating favourable terms.
- Built robust partnerships with retailers for expanded market reach.
- Handled customer complaints professionally, restoring faith in services.
- Stored products in safe environments to eliminate spoilage or damage.
- Collaborated with management in determining consumer pricing strategies and promotions.
- Combed sales reports to determine opportunities for inventory turnover or markdowns.
- Inspected sales figures and reports and highlighted prominent trends and patterns.
- Planned transport operations and logistical elements to facilitate movement of goods.
- Helped create marketing collateral for targeted campaigns to potential and existing customers.
Customer service engineer
Computacenter
London, London
03.2021 - 06.2006
- Fostered stronger relationships with customers through excellent communication skills, ensuring high levels of customer satisfaction.
- Installed software updates, improved system performance.
- Consistently prioritised tasks effectively under pressure; ensured highest level of productivity was maintained at all times.
- Trained new hires on product specifics and troubleshooting protocols for faster issue resolution.
- Installed hardware components, optimised system performance.
- Assessed potential risks, formulated mitigation plans accordingly.
- Created detailed technical documentation for future maintenance and upgrades.
- Trained company staff on newly implemented software systems, increased productivity levels.
Education
Diploma in Geometra (Construction Survey) - Civil Engineering
Instituto di Pascoli
Como / Italy 09.1982 - 06.1985
Bachelor of Arts - Marketing
Open University
Milton Keynes / United Kingdom 04.2017 - 03.2021
MSc - Digital Marketing
University of Lincoln
Lincoln, England 10.2021 - 07.2022
Skills
- Product launch strategy
- Understanding of regulations
- Tactical thinking
- Strategic marketing techniques
- Sales funnel management
- Microsoft Excel
- Business development
- Financial reporting
- Logistics management
- Online marketing strategy
- Network building
- Inventory control systems
- Business and cash flow planning
- Product development
- Sage 100
Affiliations
- Chess Playing
- Football
- Table-Tennis
- Music and Dancing
Certification
Wine and Beer production -wine and beer sommelier
Wine sampling and categories
Coffee making and sampling.
Languages
Italian
Advanced
German
Beginner
References
References available upon request.
Timeline
Director and Owner
Oak and Barrel
02.2026 - 05.2016
MSc - Digital Marketing
University of Lincoln
10.2021 - 07.2022
Customer service engineer
Computacenter
03.2021 - 06.2006
Owner & Director
Domingo Caffe
12.2020 - Current
Bachelor of Arts - Marketing
Open University
04.2017 - 03.2021
Diploma in Geometra (Construction Survey) - Civil Engineering
Instituto di Pascoli
09.1982 - 06.1985