Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

James Taylor

Cardiff

Summary

A skilled, proactive, and results-driven Senior Air Conditioning Engineer with a strong work ethic and a passion for problem-solving. I have extensive experience in both commercial and domestic air conditioning and refrigeration systems, and I bring energy, dedication, and a commitment to delivering high-quality results.

As a 25% joint co-owner of the company, I currently work for, I played a key role in establishing and expanding our family-run business—from a three-person startup to a team of ten employees. This hands-on journey has provided me with in-depth knowledge of the operational, technical, and strategic requirements involved in running a successful business in this sector.

In my role as Service Supervisor, I lead with a natural passion for the trade and a strong desire for continuous learning and growth in a fast-evolving industry. I have developed excellent organisational and time-management skills, allowing me to prioritise tasks effectively while maintaining high quality service.

I work well in diverse teams and communicate confidently with individuals from all backgrounds. I am confident in my ability to add value to any organisation that values integrity, accountability, and continuous improvement.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work history

Service supervisor

Total Cooling Services
07.2015 - 08.2025
  • Company Overview: Air conditioning Company
  • Leading and supervising the installation, maintenance, and repair of complex air-conditioning and refrigeration systems.
  • Providing technical training and ongoing support to junior engineers and field staff, fostering skill development and ensuring high-quality service standards across projects.
  • Attending client meetings to assess their needs and requirements, then designing and mapping out installation plans, specifying necessary equipment, and preparing accurate project quotations.
  • Accurately documenting faults, actions taken, and consumables used for administrative and invoicing purposes, ensuring compliance with internal and industry standards.
  • Regularly participating in on-call rota, promptly attending emergency call outs to diagnose and repair air conditioning and refrigeration systems under time-sensitive conditions.
  • Air conditioning Company

Air-conditioning and refrigeration engineer

Macwhirter
01.2014 - 07.2015
  • Company Overview: Air-conditioning and refrigeration company
  • Installed, commissioned, and serviced air-conditioning and refrigeration systems, including split units, VRF/VRV systems, and chillers.
  • Conducted system tests, diagnosed faults, and repaired mechanical and electrical components such as compressors, motors, evaporators, and control panels.
  • Handled refrigerants safely in compliance with F-Gas regulations, performed recovery, evacuation, and recharging procedures, and completed maintenance schedules, service reports, and compliance documentation accurately and on time.
  • Air-conditioning and refrigeration company

Junior Air-conditioning and refrigeration Engineer

JCW Airconditioning
01.2011 - 01.2014
  • Assisted senior engineers with the installation, servicing, and repair of air-conditioning and refrigeration systems, including units, ductwork, and pipework across residential and commercial sites.
  • Supported fault diagnosis and system repairs while developing skills in using tools, testing equipment, and interpreting technical drawings.
  • Maintained compliance with health and safety standards and communicated professionally with clients on-site.

Costumer service assistant

Morrisons Supermarkets Limited
01.2009 - 01.2010
  • Replenished stock maintained clean and well-presented shelves, operated checkouts efficiently, and assisted with organising deliveries to ensure a smooth and positive shopping experience.
  • Delivered excellent customer service by assisting customers with product queries and informed choices.
  • Upholding food safety, hygiene standards, and a tidy, hazard-free store environment while working collaboratively with team members.

Education

Level 2 NVQ Diploma - Installing and Maintaining Air Conditioning and Heat Pump Systems with optional Reirrigation systems credits, Essential Skills Wales in Application of Number, Communications and ICT

Cardiff and Vale College
09.2011 - 06.2013

AS Level - undefined

St David’s College
09.2009 - 06.2010

GCSE Qualifications - Achieved: 7 GCSEs A-C, including Mathematics, English and Double Science

Whitchurch High School
01.2009 - 02.2010

Skills

IT Skills: Proficient in Microsoft Office Suite, Xero, and various job scheduling software

Languages: Fluent in English; strong communication skills in both written and spoken forms

Strong organisational and team coordination skills

Up-to-date technical expertise and experience supervising projects, junior engineers and apprentices

Interests: Passionate about music; enjoy playing a range of musical instruments Actively participate in team sports, particularly rugby

References

References available upon request.

Timeline

Service supervisor

Total Cooling Services
07.2015 - 08.2025

Air-conditioning and refrigeration engineer

Macwhirter
01.2014 - 07.2015

Level 2 NVQ Diploma - Installing and Maintaining Air Conditioning and Heat Pump Systems with optional Reirrigation systems credits, Essential Skills Wales in Application of Number, Communications and ICT

Cardiff and Vale College
09.2011 - 06.2013

Junior Air-conditioning and refrigeration Engineer

JCW Airconditioning
01.2011 - 01.2014

AS Level - undefined

St David’s College
09.2009 - 06.2010

GCSE Qualifications - Achieved: 7 GCSEs A-C, including Mathematics, English and Double Science

Whitchurch High School
01.2009 - 02.2010

Costumer service assistant

Morrisons Supermarkets Limited
01.2009 - 01.2010
James Taylor