James Snow
Huddersfield,West Yorkshire
Summary
Talented leader offering over 15 years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Head Chef
MB Ltd
Ossett, Wakefield
2023.01 - 2023.09
- Trained and managed kitchen staff, issuing disciplinary action and conducting performance reviews.
- Trained junior chefs in required culinary techniques, improving overall kitchen productivity and performance.
- Planned popular promotional menu additions based on seasonal pricing and product availability.
- Properly handled and stored raw ingredients, minimising illness and cross-contamination risks.
- Arranged regular equipment maintenance and servicing, maintaining functional kitchen machinery.
- Meticulously checked delivery contents to verify product quality and quantity.
General Manager
Greene King PLC
Baildon, Bradford
2016.10 - 2022.12
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Delivered business strategy to drive revenue and operational efficiencies.
- Implemented effective customer service procedures to encourage positive feedback.
- Tracked KPIs to drive profitability and target delivery.
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Head Chef
Ox and Bone
Huddersfield, Kirklees
2014.07 - 2016.09
- Achieved targets for staff safety, kitchen sanitation and proper food handling and storage.
- Prepared selected dishes and ingredients in advance, improving efficiency during peak service hours.
- Meticulously checked delivery contents to verify product quality and quantity.
- Arranged regular equipment maintenance and servicing, maintaining functional kitchen machinery.
- Incorporated customer feedback in experimentation and creation of new signature dishes.
- Developed and delivered exciting, memorable dishes, increasing repeat business.
Education
GCSEs -
Almondbury Community School
Huddersfield 2004.09 - 2009.06
NVQ Level 2 - Professional Cookery
Henley College Coventry
Coventry 2009.09 - 2011.06
Skills
- Forecasting and planning
- Signature dish creation
- Process improvements
- Employee training and development
- Menu planning
- Kitchen management
- Order delivery practices
- Inventory control and record keeping
- Front of House (FOH) training
- Performance and wage reviews
- External recruitment
- Strong work ethic
- Results-orientated
Timeline
Head Chef
MB Ltd
2023.01 - 2023.09
General Manager
Greene King PLC
2016.10 - 2022.12
Head Chef
Ox and Bone
2014.07 - 2016.09
NVQ Level 2 - Professional Cookery
Henley College Coventry
2009.09 - 2011.06
GCSEs -
Almondbury Community School
2004.09 - 2009.06