James Slater

• Lead global customs strategy and compliance programs across all countries.
• Initiated business development activities, expanded client base resulting in €7m of new business within 12 months.
• Implemented digital customs clearance solutions reducing processing time by 40%.
• Developed global governance framework ensuring adherence to trade regulations and mitigating compliance risks.
• Negotiated with regulatory authorities to influence policy and secure operational advantages.
• Delivered cost savings of €15m through process optimization and automation.

• Directed global emergency logistics operations.
• Led expansion and creation of entities in China, Slovakia & Portugal, which delivered positive EBIT within 3 months of opening.
• Successfully obtained AEO certification for all new entities within 6 months of creation.
• Negotiated contracts with vendors, securing favourable terms.
• Managed complex projects, ensuring timely completion.
• Developed target operating model for oversight and internal controls.

• Directed global airfreight operations impacting 10,000+ employees worldwide.
• Achieved €30m savings through productivity and efficiency initiatives.
• Increased shipment lifecycle timestamp accuracy from 54% to 98.5% within 24 hours.
• Retained €500m global customer contract through operational excellence and joint strategic reviews.
• Established budgets based on historical, current and forecasted business data.
• Bolstered client relations for increased customer satisfaction rates.

• Managed global airfreight transactional processes and technology portfolio.
• Standardized SOPs and best practices across regions, improving quality and compliance.
• Streamlined business processes with innovative thinking, leading to enhanced performance.
• Drove process improvements through implementation of latest technology platforms.
• Negotiated contracts with suppliers for cost savings without compromising quality, saving over €3m.

• Built top-performing regional implementation team, achieving highest global survey scores for 3 consecutive years.
• Rolled out global customer implementation frameworks, reducing onboarding errors and improving KPIs.
• Drove process improvements, optimised workflow efficiency.
• Championed change initiatives within organisation for streamlined operations.
• Championed customer-centric approach, enhancing overall service delivery and satisfaction.

Various leadership roles focusing on network control, deployment, and operational management.