JAMES SEYMOUR-NEWTON
London,England
Summary
Detail-oriented professional specializing in data entry, account management, and inventory control. Proficient in Microsoft Office Suite and QuickBooks, with a solid foundation in POS system operations. Holds an ABA Bank Teller Certificate and skilled in Stata statistical software. Committed to enhancing operational efficiency and accuracy in dynamic environments.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work history
Front Desk Agent/ Auditor
Hampton Inn & Suites
Asheville, North Carolina
2024.06 - 2024.08
- In charge of running the night audit during overnight shifts recording the financials and other kinds of data, balancing the accounts for the shop and ensuring all the proper documents were completed and provided to management.
- Provided assistance to guests checking in and out and for the duration of their stay
- Acted as cashier for the front desk shop, managing the cash register
- Ran the shuttle to and from Asheville airport
- Processed reservation requests from various channels accurately to avoid double bookings.
- Coordinated room bookings, maximising occupancy rates.
- Provided hotel information for guest convenience.
- Facilitated communication between hotel departments for efficient operations.
- Assisted guests with luggage for enhanced comfort and ease.
- Maintained a clean reception area to create a welcoming environment.
- Managed payment transactions with utmost accuracy and honesty.
- Multitasked efficiently during peak hours without compromising on service quality.
- Managed incoming calls, ensuring professional service.
- Ensured smooth check-ins and check-outs for optimal guest experience.
Customer Service Cashier
Panera Bread
Kendall, FL
2022.08 - 2023.08
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Commented [RS1]: Were you there for that long
- What about Shake Shack
- Balanced till at the end of each shift, ensuring accuracy in financial reporting.
- Managed queues effectively during busy periods, reducing wait times.
- Operated cash register to facilitate smooth transactions.
Cashier
Babe's Meat & Counter
Palmetto Bay, FL
2017.01 - 2018.01
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Used Point of Sale system efficiently, speeding up transactions.
- Assisted customers with enquiries to enhance their shopping experience.
- Balanced till at end of day, maintaining accurate records.
Bank Teller Intern
Bankers Camp Internship
Miami, FL
2017.05 - 2017.06
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Assisted customers with banking needs and inquiries.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawers daily and resolved discrepancies to provide accurate data regarding cash flow.
- Fostered team collaboration to meet daily targets.
- Improved customer satisfaction by promptly processing transactions and answering inquiries.
- Organised documents, enhancing administrative efficiency.
Internship
Check Cashing USA
Miami, FL
2016.06 - 2016.07
- Aided With Office Work and General Assistance
- Gained further experience with QuickBooks Accounting software after certification
- Obtained knowledge of different financial systems including check cashing
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Completed duties to deliver on targets with accuracy and efficiency.
Education
Business Magnet Program - Finance
Coral Reef Senior High School
Miami, FL 2016.08 - 2020.05
Bachelors Degree - Economics
Florida International University
Miami 2022.01 - 2025.12
Skills
- Data Entry
- Account Management
- Filing
- Inventory Control
- POS System Operations
- Microsoft Word, Excel and PowerPoint
- QuickBooks
- ABA Bank Teller Certificate
- STATA Statistical Software
Timeline
Front Desk Agent/ Auditor
Hampton Inn & Suites
2024.06 - 2024.08
Customer Service Cashier
Panera Bread
2022.08 - 2023.08
Bachelors Degree - Economics
Florida International University
2022.01 - 2025.12
Bank Teller Intern
Bankers Camp Internship
2017.05 - 2017.06
Cashier
Babe's Meat & Counter
2017.01 - 2018.01
Business Magnet Program - Finance
Coral Reef Senior High School
2016.08 - 2020.05
Internship
Check Cashing USA
2016.06 - 2016.07