James Roscoe
Edinburgh
Summary
Religious Studies student at the University of Edinburgh with leadership experience as President of the Edinburgh University Sub-Aqua Club. As an Assistant Diving Instructor, ensured trainee safety and developed strong communication and empathy skills while mentoring less experienced members. Committed to fostering teamwork and enhancing club operations.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Front Desk Assistant
Joivy
Edinburgh
2025.06 - 2025.09
- During my seasonal role as a Guest Experience & Hospitality Assistant at Joivy in Edinburgh, I was responsible for delivering high-quality customer service across a portfolio of short-term, pop-up hotel properties. I managed guest check-ins and check-outs, responded to inquiries and reviews through Joivy’s communication platform, and ensured a smooth and professional experience for all guests. My role involved daily coordination with housekeeping and maintenance teams to guarantee that rooms and communal areas met company standards and were ready for arrivals. I conducted room and quality checks, addressed guest issues promptly, and occasionally supported housekeeping operations. This role required strong communication skills, attention to detail, and a proactive approach to solving problems and exceeding guest expectations in a dynamic, hospitality-driven environment.
Bartender
Doctors
Edinburgh
2024.03 - 2024.09
- Spent busy summer and fringe working in central Edinburgh pub, effectively managing multiple tasks to assist colleagues and meet customer needs.
Waiter/Bartender
Dreel Tavern
Anstruther
2021.09 - 2023.09
- Worked front of house at Dreel Tavern in Anstruther, performing roles such as serving drinks, managing stock, and training new workers. This responsibility enabled me to demonstrate motivation and initiative, contributing to workplace development.
Kitchen Porter
Craig Millar @ 16 West End
St Monans
2020.08 - 2021.09
- Working in a kitchen allowed me to work on my teamwork and communication abilities, which I will bring forward to any jobs in the future. As a kitchen porter, I was a crucial member of a team and this helped develop my teamworking abilities to ensure award winning high standards.
Education
Bachelor of Arts - Religious Studies
University of Edinburgh
Edinburgh 2022.09 -
Higher - English
Waid Academy
2016.01 - 2022.01
Higher - Modern Studies
Waid Academy
2016.01 - 2022.01
Higher - Religious Studies
Waid Academy
2016.01 - 2022.01
Higher - Computing
Waid Academy
2016.01 - 2022.01
Higher - Psychology
Waid Academy
2016.01 - 2022.01
Higher - PE
Waid Academy
2016.01 - 2022.01
Higher - History
Waid Academy
2016.01 - 2022.01
Adv H - Religious Studies
Waid Academy
2016.01 - 2022.01
Skills
- Communication skills
- Interpersonal skills
- Teamwork
- Leadership
- Problem-solving
- Ability to work under pressure
- Organisational aptitude
- Front desk software familiarity
- Office administration
- Customer interaction
- Resilience under pressure
- Guest relations
Certification
EFR-Primary Care (CPR) & Secondary Care (1st aid)
PADI Dive Master
BSAC Assistant Instructor
Timeline
Front Desk Assistant
Joivy
2025.06 - 2025.09
Bartender
Doctors
2024.03 - 2024.09
Bachelor of Arts - Religious Studies
University of Edinburgh
2022.09 -
Waiter/Bartender
Dreel Tavern
2021.09 - 2023.09
Kitchen Porter
Craig Millar @ 16 West End
2020.08 - 2021.09
Higher - English
Waid Academy
2016.01 - 2022.01
Higher - Modern Studies
Waid Academy
2016.01 - 2022.01
Higher - Religious Studies
Waid Academy
2016.01 - 2022.01
Higher - Computing
Waid Academy
2016.01 - 2022.01
Higher - Psychology
Waid Academy
2016.01 - 2022.01
Higher - PE
Waid Academy
2016.01 - 2022.01
Higher - History
Waid Academy
2016.01 - 2022.01
Adv H - Religious Studies
Waid Academy
2016.01 - 2022.01