Summary
Overview
Work history
Education
Skills
Timeline
Generic

JAMES ROGERS

Harlow,Essex

Summary

Versatile professional with expertise in cash handling, gold and gem evaluation, and retail management strategies. Demonstrates strong skills in inventory management, warehouse operations, and customer service excellence. Proficient in complaint resolution, negotiation, and online sales strategies, with a proven ability to optimise workflows and ensure operational efficiency. Adept at hazardous material handling, order picking, and stock control while maintaining high standards of accuracy and safety. Committed to leveraging a fast-learning approach to drive success in dynamic environments.

Overview

19
19
years of professional experience

Work history

Warehouse assistant

GXO
Harlow, Essex
02.2025 - Current
  • Contributed to achieving targets through consistent hard work.
  • Demonstrated reliability by adhering to scheduled shifts without fail.
  • Loaded and unloaded goods to prevent damage.
  • Sorted incoming products for efficient storage and distribution.
  • Followed all company policies, contributing to a disciplined work environment.
  • Managed documentation for smooth record keeping.
  • Improved warehouse efficiency by maintaining clean and organised work areas.
  • Picked, packed and dispatched consignments for timely deliveries.
  • Took on additional responsibilities, showing flexibility and commitment.
  • Completed work following safety rules for best working practices.
  • Processed orders using handheld scanners with speed and precision.
  • Performed tagging and labelling of warehouse inventory.
  • Received, unpacked and sorted high-volume deliveries.

Decontamination Technician

NHS
Enfield
04.2024 - 02.2025
  • Monitored radiation levels regularly to maintain safe working conditions.
  • Achieved high standards of cleanliness with meticulous attention to detail.
  • Assisted in the preparation of contaminated items for efficient decontamination process.
  • Enhanced efficiency with routine cleaning and maintenance of equipment.
  • Managed waste disposal adhering to environmental regulations.
  • Operated specialised machinery for effective decontamination processes.
  • Followed precise instructions to ensure thorough decontamination process.
  • Adhered to strict guidelines whilst handling hazardous materials, ensuring safety compliance.
  • Maintained a clean work environment for optimum operations.

Retail supervisor

Cash concepts
Harlow, Essex
08.2011 - 12.2023

Supervised team to enhance operational effectiveness and customer engagement. Facilitated regular customer interactions to deliver exceptional service.

  • Prepared sales from eBay Management site for efficient shipping.
  • Managed a pawnbroking service, including buying goods and lending money.
  • Processed cash and card payments, alongside money exchange and Western Union services.
  • Maintained accurate transaction records in compliance with regulations.
  • Assessed pawned items for functionality, reliability, and resale value.
  • Maintained neat, tidy and fully stocked shelves and racks to facilitate optimum sales opportunities.
  • Oversaw cash handling procedures, ensuring accuracy and security.
  • Executed end-of-day cash handling and report compilation.

Team Leader

Tesco
Harlow, Essex
06.2006 - 06.2010
  • Provided leadership and direction to employees, enhancing productivity and efficiency.
  • Resolved difficult customer complaints to uphold first-class service standards.
  • Managed stock control by overseeing deliveries, loading, unloading, and replenishing stock.
  • Rotated stock to ensure compliance with freshness protocols.
  • Operated checkouts efficiently to facilitate smooth transactions.
  • Executed waste control procedures for out-of-date goods following health and safety regulations.
  • Coordinated daily tasks, ensuring smooth workflow within the team.

Education

GCSEs - English

Brays Grove

GCSEs - Science

Brays Grove

GCSEs - Maths

Brays Grove

GCSEs - Business Studies

Brays Grove

Gnvq - Information Technology

Brays Grove

GCSEs - History

Brays Grove

Higher National Diploma - Information Technology

Harlow College

NVQ Level 1 - Computer Maintenance

Harlow College

NVQ Level 1 - Plumbing

Harlow College

Skills

  • Cash handling and reconciliation
  • Gold and gem expertise
  • Inspection techniques
  • Complaint resolution
  • Online sales strategies
  • Negotiation skills
  • Problem solving
  • Warehouse workflow familiarity
  • Fast learner
  • Heavy lifting
  • Labelling
  • Hazardous material handling
  • Order Picking
  • Picking, packing and dispatching
  • Warehouse picking
  • Communication skills
  • Sales monitoring and reporting
  • Inventory management
  • Stock ordering and control
  • Decontamination technician practices
  • Customer service excellence
  • Retail management strategies
  • Warehouse operations

Timeline

Warehouse assistant

GXO
02.2025 - Current

Decontamination Technician

NHS
04.2024 - 02.2025

Retail supervisor

Cash concepts
08.2011 - 12.2023

Team Leader

Tesco
06.2006 - 06.2010

GCSEs - English

Brays Grove

GCSEs - Science

Brays Grove

GCSEs - Maths

Brays Grove

GCSEs - Business Studies

Brays Grove

Gnvq - Information Technology

Brays Grove

GCSEs - History

Brays Grove

Higher National Diploma - Information Technology

Harlow College

NVQ Level 1 - Computer Maintenance

Harlow College

NVQ Level 1 - Plumbing

Harlow College
JAMES ROGERS