James Randell
Romsey,Hampshire
Summary
Experienced in customer-focused roles with career centred around providing top-notch service in fast-paced environments. With knowledge in safety protocols and aptitude for creating comfortable and pleasant travel experiences, can ensure passenger satisfaction and safety. Brings skills in multi-cultural communication and crisis management to maintain composure in high-pressure situations and foster environment of calm and order.
Overview
7
7
years of professional experience
Work history
Cabin crew
British Airways
Harmondsworth, Greater London
08.2022 - 07.2025
- Assured passenger safety through strict adherence to safety protocols.
- Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
- Maintained composure under pressure while handling multiple responsibilities on long-haul flights resulting in high-quality service delivery.
- Coordinated effectively with ground staff during boarding and deboarding processes ensuring minimal delays.
- Ensured safety regulations compliance for passenger security.
Catering assistant
HC3S Hillier Gardens
Romsey, Hampshire
06.2018 - 07.2022
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Conducted routine temperature checks on refrigerators to make sure safety regulations were met.
- Provided excellent customer service, ensuring customer satisfaction.
- Handled transactions with customers, maintaining integrity and accuracy at all times.
Education
GCSEs -
The Romsey School
Romsey, Hampshire 09/2013 - 06/2018
NVQ Level 3 - Media Production
Brockenhurst College
Brockenhurst, Hampshire 09/2018 - 06/2020
BA (Hons) - Commercial Photography
Arts University Bournemouth
Bournemouth, Dorset 09/2020 - 07/2021
Timeline
Cabin crew
British Airways
08.2022 - 07.2025
Catering assistant
HC3S Hillier Gardens
06.2018 - 07.2022
GCSEs -
The Romsey School
09/2013 - 06/2018
NVQ Level 3 - Media Production
Brockenhurst College
09/2018 - 06/2020
BA (Hons) - Commercial Photography
Arts University Bournemouth
09/2020 - 07/2021
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