James Paisley
Reading,Berkshire
Summary
A motivated and hardworking individual with strong drive for excellence and attention to detail. Very communicative, detail oriented and versatile. Follow strict repair requirements and specifications to meet repair deadlines and quality standards.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work history
ZPT Gold - High Voltage Expert
Porsche
Reading, West Berkshire
10.2013 - Current
- Worked through from bronze to gold level (master technician).
- Trained to High Voltage Expert within Porsche to diagnose and carry out high voltage battery repairs.
- Successfully delivered on tasks within tight deadlines.
- Carried out High-Voltage battery repairs requiring full dissemble and reassemble of High-Voltage battery's.
- Performed technical troubleshooting to detect and resolve complex issues.
- Reviewed technical workshop manuals and technical specifications to complete repairs.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Work with internal teams to provide technical support and guidance with with upcoming issues and changes.
Diagnostic Technician
Audi
Newbury, West Berkshire
01.2005 - 10.2013
- Worked through to diagnostic technician level and high voltage trained.
- Performed technical troubleshooting to detect and resolve complex issues.
- Performed all general maintenance tasks.
- Supported team by demonstrating fixes and offering guidance with technical issues.
- Followed workshop manuals and technical information to complete tasks.
- Communicated with customers to understand the issues raised and to explain the repairs required.
Education
Diploma of Higher Education - Adhesive bonding
European Adhesive Bonder
United Kingdom 12.2023 -
Some College (No Degree) - High Voltage battery repairs
High-Voltage Expert
Reading 10.2022 -
Some College (No Degree) - Gold Certification
ZPT- Certified Gold Technician
Reading 09.2021 -
NVQ Level 3 - Motor Vehicle
NVQ motor vehicle repair
Newbury, West Berkshire 09.2003 - 09.2006
Skills
- Customer-focused
- Leadership
- Time management
- Problem-solving
- Reporting and documentation
- Attention to detail
- First Aid trained
- Communication skills
Timeline
Diploma of Higher Education - Adhesive bonding
European Adhesive Bonder
12.2023 -
Some College (No Degree) - High Voltage battery repairs
High-Voltage Expert
10.2022 -
Some College (No Degree) - Gold Certification
ZPT- Certified Gold Technician
09.2021 -
ZPT Gold - High Voltage Expert
Porsche
10.2013 - Current
Diagnostic Technician
Audi
01.2005 - 10.2013
NVQ Level 3 - Motor Vehicle
NVQ motor vehicle repair
09.2003 - 09.2006
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