Summary
Overview
Work history
Education
Skills
Timeline
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James Page

Leigh,Lancashire

Summary

Personal Profile - I am a reliable and hard-working individual, who can work as part of a team and individually. I am a frequent quick learner who will put all efforts into learning new skills. can cope well under pressure in a busy environment and am a frequent quick learner . I have excellent communication skills that have enabled me to build relationships with customers, colleagues, and management within previous roles. I own a car and a laptop; therefore willing/able to travel for work or work remotely. I am currently looking for a full-time career to attain personal growth and a new challenge.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Waiter

Mercure Hotel
06.2015 - 06.2016
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.

Retail Assistant

Poundland
11.2016 - 01.2017
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
  • Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
  • Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.

Support Worker

Langdon
03.2017 - 08.2017
  • Led group activity programmes to support independence and encourage community inclusion.
  • Built strong patient relationships through compassionate care and friendly rapport building.

Delivery Driver

Italian Express
12.2018 - 04.2020
  • Part time (on/off during University studies)
  • Delivered food with care and efficiency
  • Communicated well with the shop when required
  • Organised deliveries successfully

Bartender Waiter

The Archer
04.2019 - 11.2019
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Greeted customers by name, remembering drinks selections to provide attentive, personalised service.
  • Maintained bar stocks, replenishing daily as necessary.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.

Supervisor

Italian Express
04.2020 - 03.2023
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Dealt with customer complaints and rectified product and service issues.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Cash handling responsibilities

Education

St Mary's Catholic High School

St Mary's Sixth Form

Media Music and Sound

Edge Hill University
09.2017 - 06.2020

Skills

  • Team work
  • Team supervision
  • Cash handling
  • Customer service
  • Communication
  • Organisational
  • IT skills
  • Microsoft Office

Timeline

Supervisor

Italian Express
04.2020 - 03.2023

Bartender Waiter

The Archer
04.2019 - 11.2019

Delivery Driver

Italian Express
12.2018 - 04.2020

Media Music and Sound

Edge Hill University
09.2017 - 06.2020

Support Worker

Langdon
03.2017 - 08.2017

Retail Assistant

Poundland
11.2016 - 01.2017

Waiter

Mercure Hotel
06.2015 - 06.2016

St Mary's Catholic High School

St Mary's Sixth Form

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James Page