James Muthee

. Delivered high-quality care to clients with disabilities, achieving care plan objectives.

• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
• Maintained confidentiality and compliance standards for optimised patient care.
• Optimised patient satisfaction through compassionate, considered care and communication.

• Handled customer complaints and kept customers satisfied through professional conduct.
• Interacted with customers pleasantly and professionally, delivering first-class care and service.
• Retained excellent local area knowledge to plan optimal routes.
• Topped up oil and tyres to support vehicle safety and functionality.
• Completed logs and reports for every trip, detailing fuel delivery times, mileage covered and amount of fuel consumed.
• Updated monthly mileage records to track trends and identify improvements.
• Offered flexible working patterns to meet peak business demands.
• Carried out vehicle checks and organised repairs to achieve timely resolution.
• Covered weekend shifts to optimise service levels.

• Handled customer complaints and kept customers satisfied through professional conduct.
• Interacted with customers pleasantly and professionally, delivering first-class care and service.
• Retained excellent local area knowledge to plan optimal routes.
• Topped up oil and tyres to support vehicle safety and functionality.
• Washed and polished service vehicles to maintain professional appearance.
• Maintained professional appearance and excellent hygiene levels to uphold company reputation.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.

• Provided effective parking assistance to facilitate parking in tight spaces.
• Applied strategic packing methods to maintain high levels of loading efficiencies, loading items according to delivery order to facilitate easy access.
• Maintained accurate delivery records, checking that all items were accounted for against delivery sheets.
• Safely lifted heavy and bulky items of 25 kgs
• Cleaned, maintained and repaired vehicles to ensure adequate working order.

• Provided effective parking assistance to facilitate parking in tight spaces.
• Applied strategic packing methods to maintain high levels of loading efficiencies, loading items according to delivery order to facilitate easy access.
• Maintained accurate delivery records, checking that all flowers were accounted for against delivery sheets.
• Safely lifted heavy and bulky items of 25] kgs
• Obtained delivery signatures from customers, documenting to maintain quality compliance.
• Liaised with customers to determine suitable delivery times and communicate special instructions, providing updates en route as needed.

• Recorded date and batch codes within [System] to ensure product and component traceability.
• Performed thorough cleaning and maintenance of the equipment's to ensure safe working order.
• Strictly followed company safety regulations, eliminating workplace accidents and incidents.
• Developed and implemented process improvement initiatives, increasing production efficiency.
• Employed knowledge of continuous improvement methodologies to drive progress.
• Kept clean and organised working area to support smooth workflows.
• Optimized packing quality by feeding materials into production machines in line with machine operating manual.
• Read and completed work orders in warehouse environment.
• Followed housekeeping guidelines to maintain area of responsibility in line with Good Manufacturing Practices and standards

• Ordered stock to guarantee optimised economic value in line with financial restrictions.
• Improved workflow efficiency by identifying and tackling shortfalls in existing receiving practices.
• Analysed sales trends to improve product availability and enhance profits.
• Led monthly stock-take and inventory-count activities, resolving discrepancies.
• Minimised costs by negotiating with suppliers and introducing process efficiencies.
• Strengthened stock taking processes through automation, reducing inventory discrepancies.
• Maintained strong partnership with Operations Manager to keep alignment and timely communication.

• Maintained clean, well-functioning vehicle through regular attention and care.
• Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
• Followed safe driving practices for safety of fellow staff
• Completed required paperwork certifying [Type] deliveries.
• Cleaned vehicle's interior and exterior to meet high presentation standards.
• Submitted required documentation upon journey completion.

• Tolerated high temperatures and strong smells for prolonged periods of time.
• Ensure incoming stock was safely unloaded using forklift and stored at time of arrival to prevent delays to shipments.
• Monitored stock levels and wrote timely order supply requests to replenish merchandise.
• Kept awareness of competitor activity and developed ideas to promote store.
• Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
• Maximised profitability through efficient budgeting and identified opportunities for growth.

• Established positive relationships with new or prospective clients using great customer service.