James McGivern

• Streamlined supply of training resources and materials for Essex County Fire and Rescue Service.
• Tracked storage levels and controlled stock to meet supplier requirements.
• Overhauled systems to enhance accuracy, reducing costs and minimising waste.
• Managed staffing schedules for multiple employees, ensuring operational efficiency.
• Prioritised tasks according to urgency to meet project deadlines.
• Fostered a culture of continuous improvement through employee engagement initiatives.

• Educated community on fire safety and prevention methods, imparting life-saving techniques.
• Attended emergency incidents involving fires and collisions, safeguarding life and property in Essex.
• Conducted regular testing and inspections of equipment to ensure operational readiness.
• Assessed situations at emergency sites to implement effective life-saving strategies.

• Executed maintenance tasks for care company supporting vulnerable children and adults.
• Maintained grounds through lawn mowing, hedging, and trimming to enhance first impressions.
• Completed plumbing duties including tap replacement, drain unclogging, and general facility upkeep.
• Plastered and sanded surfaces to prepare for repainting, ensuring professional appearances.
• Painted and touched up internal and external areas based on customer specifications.

• Fitted and installed new raised loft flooring and insulation in private residences.
• Cut insulation material to precise specifications, securing it to joists and studs.

Managed emotionally charged situations, offering empathy to victims while maintaining professionalism with suspects.

Protected life and property through diligent enforcement of laws and regulations.

Confronted emergency and non-emergency situations, ensuring swift resolution.

• Provided crime prevention recommendations to enhance community safety.
• Attended crime scenes, securing forensic evidence to uphold investigation integrity.

Engaged in three-month placement with Colchester Borough Homes housing repairs team, collaborating with various tradespeople daily to acquire hands-on experience in plumbing, carpentry, bricklaying, and plastering within social housing sector.

• I was a full-time day and night shift worker at the bar in Colchester town.
• The job entailed serving alcohol, checking ID's, managing stock, taking calls and orders at the bar and dealing with customers under the influence of alcohol.

• Colchester Zoo: I was a part-time Catering and Visitor Experience Host where I was entrusted with my own small shop to manage.
• My responsibilities included: Money handling, stock management, giving great customer service, cleaning and up-keeping good maintenance within the shop.
• Whilst usually working on my own, I sometimes worked with others within a team environment
• As I work well with others, this has helped me to build my team working skills as well as my customer service front facing skills.
• Handled cash transactions with customers, maintaining integrity and accuracy at all times.

• Performed fire team member duties during situational training exercises.
• Patrolled designated coverage areas and evaluated terrain for defensive/offensive use.
• Maintained 100% accountability of all assigned equipment.